Apprentice Communications Assistant

2 weeks ago

Devon, United Kingdom NCS - National Citizen Service Trust Full time
Job Description

Role: Apprentice Communications Assistant

Offer type: This is a Fixed term position for 18 months

Salary: £24,075

Location: This is a remote role based in Devon

Qualification: Business Administration Level 3, delivered by SCL (

NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit.

We particularly welcome applications from people who are Black, Asian, or from an ethnically diverse background, or people with disabilities, as these groups are currently underrepresented in our leadership.

We are committed to improving equality of opportunity in the workplace and are a signatory to the Race at Work Charter from Business in the Community, the Prince’s responsible business network; and the Disability Confident Committed employer scheme.

Role Context & Purpose

The Communications Apprentice will be focused on the auditing and updating of the Trusts intranet, drafting communications, gaining feedback on communications from across the Trust, and managing team actions. They report to the Internal Communications Manager but support and work with the wider team in achieving our goals for the organisation.

Key Activities:

  • Support the auditing and maintenance of our intranet
  • Oversee team inboxes to ensure everyone is always informed and reacting quickly
  • Draft posts and stories for the Trust Intranet
  • Support the continuous improvement of our internal communications.
  • Support the Influencing Service Team to ensure its success in an important year
  • Support the Comms team’s extensive continuous action log to ensure the team delivers for the Trust across the whole of the internal and external communications landscape.
  • Support the company wide communications plan, ensuring that all comms are well timed and don’t cross over.
  • Learn about internal and external communications.
  • Learn about business processes and will have the opportunity to create new ones.

Core Competencies:

  • Influencing – uses a repertoire of communication styles, sells ideas by constructing arguments, builds trust by demonstrating reliability and consistency
  • Adaptability – supports others through change, is objective under pressure and eliminates barriers to success
  • Leading Self and Others – supports team to achieve objectives, uses appropriate delegation, takes ownership of own development and makes development opportunities for others
  • Solving Problems – identifies tools and techniques for problem solving, identifies opportunities for improvement and innovation, establishes long term goals for team,
  • Delivering Results – demonstrates high standard of work, monitors work against a plan, takes personal responsibility for success of team tasks and projects

Apprentice Requirements

  • Communications skills
  • Problem solving skills
  • Organisational skills
  • Attention to detail
  • Happy chasing senior colleagues for task completion
  • Proactive in their approach
  • Patient and helpful manner
  • A keen interest in communications, reputation, and employee satisfaction

Our benefits include:

  • 28 days annual leave in addition to Bank Holiday entitlements.
  • 5 Volunteer days
  • Enhanced Maternity/Paternity/New parental (Subject to 1 year of service) pay
  • Life Assurance
  • 24/7 access to an Employee Assistance Program
  • Access to a self-directed learning and development platform
  • Access to a national discount platform, shared with one family member
  • Discounted Eye Care
  • Cycle to work scheme
  • You can request flexible working after 26 weeks of employment
  • Well being days

Your personal data will always be treated in confidence, in line with current data protection regulations. Please see our Privacy Policy on our website for more information

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