Customer Service Logistics

3 weeks ago

United Kingdom Spring Resourcing Solutions Full time €27,000 - €32,000

We are looking for a Customer Service Representative for a logistics client based in Huddersfield. Whilst experience in logistics isn't essential, it would be a distinct advantage. Full training provided for those from an alternative industry.There's lots to learn in this role, you'll provide support to customers who have questions or queries with deliveries. This could include correct paperwork, routes, updates, late deliveries, damaged deliveries, hazardous goods and import/export.Main duties to include:

Taking inbound calls from customers
Calling customers to update them
Giving advice and appropriate vehicles, documents etc
Update customers on lost, damaged or late deliveries
Keep all systems up to date with correct customer and shipment details
We are looking for:

Experience of working in a telephone based customer service role
Experience of logistics would be an advantage but not essential
Knowledge of import/export or hazardous goods would also be an advantage - not essential as training can be provided
Benefits include:

~ Salary £27k-£32k
~ Additional bonuses if you sign up for their OOO service
~£500 annual bonus
~23 days holiday plus stats
~ Life assurance
~ Private healthcare

If you're interested in this role, apply and submit your CV

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