Data Project Manager

1 month ago


Birmingham, United Kingdom The Bench Consulting Limited Full time

Project Manage from end to end from the client brief to managing all internal and external parties, to meet the event brief incorporating the site location and external suppliers.

Liaise with both the sales and design team ensuring quality control and delivery of a successful event.

Events and Exhibition site visits both across the U.K & overseas

Full Project management; budget control, submitting relevant plans & RA.

Improve customer’s experience and perception of the ME brand

Tasks & Responsibilities:

Your daily/weekly routine must include the following activities:

Regularly contact client database to nurture existing client relationships

Follow-up leads from networking events, exhibitions trade shows and conferences

Schedule appointments with existing/potential clients

Track and update progress of confirmed sales using project management software

Record all meetings and communications through in-house CRM database

Confidently promote Mercer Exhibitions 360o service

Provide excellent customer service and after-sales care

Ensuring all allocated events are working within the company’s H&S, Security & Sustainability guidelines at all times

Implementation of internal and external Service Level Agreements on all allocated events.

Oversee production and delivery of a project

Monitor the ongoing performance of key contractors and troubleshoot / identify remedial action as required on each event.

Perform any other duties commensurate with the grade and level of responsibility.

Reading, understanding and acting upon instructions written in exhibitor manuals and Monday.com (management software).

Liaising with the client on-site and providing regular updates back to the wide ME team

Resolving minor issues on-site and preventing major issues occurring

Seeking written sign-off from clients using Monday.com handover feedback form

Participating in reviewing projects and identifying lessons learned

Communicate and distribute important information to the rest of your team.

Actively monitor task progress via management software Monday

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