Customer Training Support Advisor

3 weeks ago


Northampton Northamptonshire, United Kingdom ACS Staffing Solutions Full time

Customer Service Advisor*
Monday - Friday, 8:30am -17:00
Hourly Rate: £12.Temporary - Permanent
We are actively seeking a Customer Service Advisor to join our esteemed client, a reputable car parts business. The ideal candidate will possess comprehensive knowledge of car parts and car care alongside a proven track record in customer service.
Query Resolution: Utilise expert problem-solving skills to address and resolve customer queries, fostering positive customer experiences and brand loyalty.
Data Entry: Maintain precise records by accurately inputting customer data and order information into the company database, facilitating streamlined operations and data integrity.
Customer Service Excellence: Possess a strong background in delivering exceptional customer service, with a keen focus on exceeding customer expectations and building lasting relationships.
Automotive Expertise: Demonstrate in-depth knowledge of car parts and car care, including familiarity with various automotive components and maintenance practices, enabling informed assistance to customers.
Computer Proficiency: Exhibit proficiency in utilising computer systems and software applications to effectively manage customer inquiries, process orders, and maintain accurate records.



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