Team Manager

4 weeks ago


Dacorum Hertfordshire, United Kingdom Mind Hertfordshire Network Full time €28,000 - €30,000

Do you have experience of managing people to feel supported, safe, trusted and valued, enabling them to excel in the work they do?

Reports to: Nightlight Crisis Service Manager
Contract: Permanent
5 hours per week (Full time)
5 out of 7 days (Early, Late and Night 8 Hour Shifts)
Could you be a key member of the NightLight management team, providing effective operational leadership delivering the NightLight Mental Health Crisis Service?

Hertfordshire Mind Network has been providing innovative mental health services in the county since 1970. As an independent local charity federated to national Mind, we are dedicated to making a real difference in our community.

The Crisis Centre is one of the 5 crisis services under our Nightlight brand we provide to residents in Hertfordshire:

Daylight - short term, outreach support

A&E Crisis Support in Watford and Lister Hospitals (in partnership with Mid Herts Mind)

This role is leading a team of coordinators and support workers to provide excellent support within a small 4 bed crisis centre in Hemel Hempstead, which is a short stay provision, usually 3 or 4 nights, to provide;

* support to develop coping strategies, support plans and safety plans

* On occasion, provide emotional support, advice, signposting, assessing risk, support planning for clients in mental health crisis often where risks are significant.

* Overseeing and ensuring the delivery of appropriate needs and risk assessments and support planning for clients.

* Contribute to an on-call service, on rotational basis, usually every 8 weeks, taking calls outside of 9am to 5pm Monday to Friday providing staff support.

* Representing Nightlight and wider HMN at external meetings, and network locally to develop contacts, services and raise Herts Mind Network’s profile.

* Manage budgets, expenses, payroll as well as facilities needed for the centre

* Supporting the Crisis manager with developing and ensuring ongoing positive relationship with external NHS, local authority and emergency services including Crisis Resolution Home Treatment Teams, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc.

* Provide management support to Crisis Centre Coordinators and support the Crisis Manager in ensuring practice within the service is safe, effective and person centred, as well as supporting the implementation of strategic service plans.

Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)

* An additional day of leave each year for your birthday following completion of probation period.

* Ongoing training relevant to your role.

* An Employee Assistance Programme.

* Cash plan health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

* You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. No agencies please



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