Senior Technical Support Engineer
2 weeks ago
Are you a skilled IT Support Engineer with a passion for technology and a desire to work in a dynamic and exciting environment? We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Stonehosue, Gloucestershire.
Their focus is on providing an exceptional customer experience and supporting clients with their diverse product sets. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. You will play a crucial role in ensuring the smooth operation of their client’s IT systems.
25 days annual leave, Pension, Private Medical
- Free Subscription to Perk Box discounts and Wellness app
- Full career support and ongoing training
- Great career progression
Liaising with our customers, partners, and suppliers via incoming phone calls, emails or through our ticketing system
- Supporting customers with their software and hardware applications
- Fault analysis, resolution, and service continuity assurance across customers' software and hardware products
- Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products
- Training and learning new industry technologies and products
Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles
- Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems
- Knowledge of Microsoft cloud solutions including Azure and 365
- Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies
- Strong communication skills both verbal and written in a B2B environment including being well-versed in Microsoft Office products
- If you are an IT professional who is motivated by challenges and has a thirst for knowledge. Don't miss this opportunity to contribute to their success and further your career in IT. Apply now and help them deliver top-notch IT solutions to their valued customers
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Stonehouse, Gloucestershire, United Kingdom Omega Resource Group Full timeSenior Recruitment Consultant – Technical Engineering Here at Omega, we have a history of delivering the best talent. We are proud of our heritage, ambition and reputation, which is reflected in the long-standing relationships we have with both clientsand candidates, in the award-winningdelivery of local, national and international recruitment...
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