ServiceNow Business Analyst

3 weeks ago

London, United Kingdom Linking Humans Full time

Job Vacancy: ServiceNow Business Analyst (6-Month Contract, Outside IR35)

Location: United Kingdom (Remote)
Contract Term: 6 months, Outside IR35
Start Date: ASAP

Location: 2 day a week in London

We are seeking a highly skilled ServiceNow Business Analyst for a pivotal 6-month contract role, situated outside of IR35. This position is ideal for a strategic thinker with a robust understanding of the ServiceNow platform and a proven track record in delivering impactful business solutions. You must posses ServiceNow experience. This is a must.

Role Overview:
As a ServiceNow Business Analyst, you will be instrumental in bridging the gap between IT and the business using the ServiceNow platform to support and drive forward operational improvements and transformations. This role requires an individual who can not only analyse business processes but also implement and refine them to enhance business functionality and user experience.

Responsibilities:

  • Collaborate with stakeholders to understand business needs and translate them into technical requirements for the ServiceNow platform.
  • Conduct workshops and training sessions to gather insights and requirements.
  • Develop detailed business analysis, outlining problems, opportunities, and solutions.
  • Manage and deliver components of business engagement initiatives such as business case, pricing, or complex deployment plans.
  • Document workflows and results of business analysis and obtain sign-off from clients on specifications.
  • Drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation, and deployment.

Requirements:

  • Proven experience as a Business Analyst, specifically within ServiceNow environments.
  • Strong understanding of ITIL frameworks and experience in IT Service Management.
  • Excellent analytical skills and the ability to interpret business needs and translate them into application and operational requirements.
  • Exceptional communication skills with the ability to communicate detailed and complex information effectively to both technical and non-technical audiences.
  • Independent problem-solving skills and the ability to work with minimal supervision.
  • Experience in stakeholder management and the ability to manage expectations effectively.

Benefits:

  • Competitive daily rate, commensurate with experience and skills.
  • Opportunity to work within a dynamic and supportive team environment.
  • Exposure to diverse and challenging projects across various industries.
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