Assistant Retail Assistant

2 weeks ago


Manchester, United Kingdom JOSEPH Full time

Job Description Based in the Manchester Harvey Nichols concession, JOSEPH are searching for a passionate and professional Sales Assistant who has demonstrable experience of exceptional customer service within a premium or luxury retail environment.

As a Sales Assistant you would be responsible for building a strong rapport with new and existing customers, to drive sales and achieve sales targets. You will work to embody the host department store’s values and objectives whilst maintaining knowledge and understanding of JOSEPH’s Company Values to ensure a seamless shopping experience for the customer.

**This is a part time 32 hours per week position**

Build a reputable client book through repeat business and work to develop your personal network of clients via a form of varied of communications.
Maximise every opportunity to increase your sales targets (e.g. Achieve targets set for Data Capture in store.
Assist in floor moves, merchandising, display maintenance and housekeeping.
Help update store price changes and stock checks.
Participate in year-end inventory.
Adhere to all Joseph policies and procedures.
Maintain high standards of professionalism and presentation representing the brand and our Company Values.
Help monitor store security through vigilant customer service and consistent application of store changing room procedures and tagging.
Demonstrable experience of working in a luxury retail or premium retail environment where face-to-face customer contact is essential.
Experience of delivering strong clienteling initiatives within a luxury retail or premium retail environment.
Sales driven, proven experience of meeting or exceeding commercial targets.
Demonstrable commercial and brand awareness.
Demonstrable relationship building skills, able to collaborate and motivate peers.
We never cut corners or sacrifice on our quality or our principles.

Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward.

At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.


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