Senior Client Solutions Manager
1 month ago
A Client Solutions Manager at Vidsy makes things happen, acting as a true partner to our Clients, as well as our creative and commercial teams. This role oversees multiple work streams with lots of moving parts, and requires a proactive, resourceful multi-tasker who is able to align Client and Vidsy towards a common vision and business goals to achieve success.
You'll be Senior level with proven experience managing enterprise brand relationships and shall report to a Client Director. We are looking for strategic “thinkers” and eager “doers” who can guide the client through each step of the journey, from briefing a creative team to launching a campaign. You are able to provide exceptional client service alongside client consulting and challenging our clients to be forward-thinking on digital.
What You'll Be Doing- Developing and managing relationships with a portfolio of Vidsy's key clients.
- Adapting to an agile, fast paced creative approach empowered by technology and a global creator community. (One that does not follow the traditional agency approach)
- Serve as a key catalyst for your accounts. Be the day-to-day contact managing client relationship health and client satisfaction.
- Function as business partner, advisor and relationship lead for clients
- Partnering with and inspiring our Strategists, Creative Leads and other key stakeholders to deliver effective video ad creative across digital.
- Displaying an instinctive, entrepreneurial spirit to generate new commercial opportunities.
- 6+ years (or equivalent) client management experience, with exposure to enterprise level brands & accounts.
- Highly organized with a strong attention to detail.
- A thorough understanding of the advertising, social and content landscapes.
- Ability to define goals for clients and build plans to successfully deliver against these.
- An excellent communicator and problem solver. Able to assess, articulate and manage complex situations to make effective decisions and build proactive solutions.
- An ability to bring multi-disciplined Teams (Creative, Strategy, Operations, etc) together to achieve a common goal.
Share Options
Flexible working through our 'virtual-first' hybrid approach
️ Vidsy's growing well-being offering & EAP
Enhanced parental leave policies
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