Tenant Liaison Officer
1 month ago
Property Inspector | Portsmouth
My client is seeking an experienced property inspector/tenant liaison officer to join their established team, overseeing roughly 500 rented freehold and leasehold residential properties in and around the Portsmouth Area.
Office hours are Monday to Thursday from 9:00 to 17:30 , and Friday from 9:00 to 17:00 .
5 days office based + site visits
As the Residential Property Inspector, your responsibilities will include:
- Organising and conducting property inspections.
- Generating detailed reports on premises conditions, highlighting maintenance issues or deficiencies requiring attention from landlords.
- Dispatching reports to landlords and coordinating any necessary quotes and remedial work.
- Generating works orders for contractors and maintaining records.
- Promptly addressing maintenance communications from landlords, tenants, and contractors.
- Managing key distribution to contractors.
- Supervising instructed works and ensuring tenants' satisfaction with completed projects.
- Cultivating and sustaining positive relationships with clients: tenants, landlords, and contractors.
- Collaborating within a tight-knit team and assisting in other business areas during colleagues' absences.
- Participating in on-call duties as an emergency point of contact outside regular hours.
Successful candidates must demonstrate flexibility, problem-solving abilities, and the following qualifications:
- Minimum two years of industry experience as an inspector, property manager or similar role
- Familiar with PRS
- Full UK driving license and vehicle
- Proficiency in IT.
- Excellent communication skills.
- Strong time management and organisational abilities, capable of handling high-volume, time-sensitive tasks.
- Updated knowledge of decent homes standards, HHSRS, and relevant Propertymark or ARMA certifications.
Benefits
- Mileage allowance
- Business parking permit
- Active social calendar
- Funded courses for professional development
- 20 days plus bank holidays, with additional company holiday leave during the Christmas period.
Please only apply if you have the experience listed above
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