Senior Service Delivery Manager

1 month ago

Leicester, United Kingdom OUTCO Full time

The role of the Service Delivery Manager (SDM) within the OUTCO Grounds Maintenance Division, is to manage team performance, controlling service quality and ensuring it is delivered in a safe, efficient, and professional manner. It is an operational role, leading, monitoring, and supervising delivery teams. It will require first response to 'ad-hoc' and 'customer requests', forging a link to delivery and management personnel.
The Service Delivery Manager's focus is on keeping clients satisfied with the company's services, fixing any reliability issues, tracking service metrics, adhering to budgets, and helping lead the teams responsible for getting services delivered to clients in a safe and professional manner, in accordance with client specifications and OUTCO policies and procedures.
Participate in securing the long-term future of contracts.

~ Proactively target additional business: reporting opportunities for additional revenues and assisting in the tendering and pricing of works

~ Take responsibility for health and safety at the point of delivery, undertaking risk assessments, monitoring the implementation of control measures, and actively participate in the maintenance and improvement of the overall Company Health and Safety culture.

~ Ensure the maintenance of Quality Standards particularly the application of the Company Quality System. Ensure the Quality System is maintained to BS EN 9001 standard. Team management of tradesmen and sub-contractors across projects and ensure quality and timeliness of their works are adhered, as well as own schedule of work.

~ Support the review and improvement of processes and activities, through the provision of accurate and insightful data.

~ Work planning and resource allocation.

~ Computer literate with all Microsoft package applications

~ Experience of workforce planning and management of resource

~ Demonstrate a positive 'can-do' attitude at all times whilst understanding the impact of decisions on all aspects of the project.

~ Flexible with regards to travel, out of hours' duties and perform weekend work if required.

~ A willingness to take personal responsibility for the successful delivery of a project.

~ 25 days annual leave plus bank holidays
~ Competitive salary
~ EAP/Reward Gateway
~ Death in Service benefit

#

  • Delivery manager service

    4 weeks ago

    Leicester, United Kingdom Z Tech Control Systems Ltd Full time

    Delivery Manager - ATEX and Electrical Services Z-Tech Control Systems, a leading provider of ATEX and Electrical Services, is actively seeking a proactive and ambitious Delivery Manager to join our team. With recent framework awards propelling our growth, this is an exciting opportunity for a dynamic individual to become an integral part of our management...

  • Food Delivery Driver

    2 days ago

    Leicester, United Kingdom Owl Get It - Restaurant Delivery & Concierge Service! Full time

    We are looking for potential Car/Bike/Moped delivery drivers to become part of Our Premium Delivery Service in Leicester For IMMEDIATE start. Within the Hour delivery for Restaurants, Alcohol, Groceries, and jobs where you will get things others don't want get! You will be responsible for Picking up items from our partner restaurants and stores and...

  • Delivery Driver

    6 days ago

    Leicester, United Kingdom Owl Get It - Restaurant Delivery & Concierge Service! Full time

    We are looking for Car delivery drivers to become part of Our Premium Delivery Service in Leicester For IMMEDIATE start. Within the Hour delivery for Restaurants and more! You will be responsible for picking up items from our partner restaurants and stores and delivering them! All You Need Is: - A Full, Clean Driving License - Smartphone - Be Self...

  • Food Delivery App Driver

    2 days ago

    Leicester, United Kingdom Owl Get It - Restaurant Delivery & Concierge Service! Full time

    We are looking for Car delivery drivers to become part of Our Premium Delivery Service in Leicester For IMMEDIATE start. Within the Hour delivery for Restaurants and more! You will be responsible for picking up items from our partner restaurants and stores and delivering them! All You Need Is: - A Full, Clean Driving License - Smartphone - Be Self...

  • Service Delivery Manager

    1 week ago

    Leicester, United Kingdom Applause IT Full time

    **Service Delivery Manager Software Implementation and Training SaaS VoIP** **Hybrid / Leicestershire** **Highly competitive salary and shift allowance with excellent benefits including hybrid working, free on-site parking, company social events, access to Perkbox and more.** Applause IT have partnered with a software platform integration provider that is...

  • Service Delivery Manager

    3 days ago

    Leicester, United Kingdom Bellrock Property and Facilities Management Full time

    Service Delivery Manager At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are...

  • Technical Services Manager/Retail Delivery

    2 weeks ago

    Leicester, United Kingdom The Highcross Lp Full time

    Technical Services Manager/Retail Delivery Highcross Shopping Centre Technical Services Manager/Retail Delivery - Highcross Shopping Centre The Technical Services team is responsible for the delivery of a safe and well-maintained shopping Centre, by ensuring that the building, equipment, machinery, and aesthetics are fully maintained and operational...

  • Technical Services Manager/Retail Delivery

    3 hours ago

    Leicester, United Kingdom The Highcross Lp Full time

    Technical Services Manager/Retail Delivery Highcross Shopping Centre Technical Services Manager/Retail Delivery - Highcross Shopping Centre The Technical Services team is responsible for the delivery of a safe and well-maintained shopping Centre, by ensuring that the building, equipment, machinery, and aesthetics are fully maintained and operational...

  • Delivery Manager

    5 days ago

    Leicester, United Kingdom Z Tech Control Systems Ltd Full time

    Delivery Manager – ATEX and Electrical Services Location: Midlands  Salary: Up to £60k per annum Z-Tech Control Systems, a leading provider of ATEX and Electrical Services, is actively seeking a proactive and ambitious Delivery Manager to join our team. With recent framework awards propelling our growth, this is an exciting opportunity for a dynamic...

  • Delivery Driver

    3 days ago

    Leicester, United Kingdom JJ Food Service Full time

    Customer Service Delivery Driver (3.5t) Are you looking for a driver job with a great work-life balance? Do you have a friendly nature and enjoy meeting new people? Then this could be the job for you. At JJ Foodservice, we know life doesn’t revolve around work. That’s why our drivers have regular local delivery areas with no rotas, evenings, or...

  • Delivery Manager

    4 days ago

    Leicester, United Kingdom M Group Services Full time

    About The Role Delivery Manager – ATEX and Electrical Services Location: Midlands  Salary: Up to £60k per annum Z-Tech Control Systems, a leading provider of ATEX and Electrical Services, is actively seeking a proactive and ambitious Delivery Manager to join our team. With recent framework awards propelling our growth, this is an exciting...

  • Delivery Manager

    2 days ago

    Leicester, United Kingdom Z Tech Control Systems Ltd Full time €60,000

    Delivery Manager - ATEX and Electrical Services Location: Midlands Salary: Up to £60k per annum Z-Tech Control Systems, a leading provider of ATEX and Electrical Services, is actively seeking a proactive and ambitious Delivery Manager to join our team. With recent framework awards propelling our growth, this is an exciting opportunity for a dynamic...

  • Service Delivery Supervisor

    1 month ago

    Leicester, United Kingdom Network Plus Services Limited Full time

    Service Delivery ManagerOur RoleAs a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards.You...

  • Delivery Manager

    7 days ago

    Leicester, United Kingdom Z Tech Control Systems Ltd Full time €60,000

    Delivery Manager - ATEX and Electrical Services Z-Tech Control Systems, a leading provider of ATEX and Electrical Services, is actively seeking a proactive and ambitious Delivery Manager to join our team. With recent framework awards propelling our growth, this is an exciting opportunity for a dynamic individual to become an integral part of our management...

  • Delivery Manager

    4 weeks ago

    Leicester, United Kingdom Z Tech Control Systems Ltd Full time

    Delivery Manager - ATEX and Electrical Services Z-Tech Control Systems, a leading provider of ATEX and Electrical Services, is actively seeking a proactive and ambitious Delivery Manager to join our team. With recent framework awards propelling our growth, this is an exciting opportunity for a dynamic individual to become an integral part of our management...

  • Delivery Manager

    2 days ago

    Leicester, United Kingdom Morrison Water Services Full time €60,000

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Delivery Manager - ATEX and Electrical Services Location: Midlands Salary: Up to £60k per annum Z-Tech Control Systems, a leading provider of ATEX and Electrical Services, is actively seeking a proactive and ambitious Delivery Manager to join our...

  • Senior Estates Valuation Surveyor

    1 day ago

    Leicester, United Kingdom Service Care Full time

    **The Role** Key purpose of the role is to manage, optimise and economically drive the Council's operational Commercial Property Portfolio in a fast-paced performance-driven environment by providing: - A robust, professional, commercial property and asset valuation service meeting all statutory duties. - Professional valuation project work including...

  • Senior Human Resources Advisor

    2 days ago

    Leicester, United Kingdom Service Care Solutions Full time

    Job Title - Senior Human Resources Advisor Location - Coalville LE67 Contract - Temp 8 weeks Hours - 36.25 Role summary - The company is seeking a highly skilled and experienced Senior Human Resources Advisor to join their dynamic Human Resources team. This role is critical in supporting and actioning day-to-day people-related issues, including...

  • Personal Tax Senior Associate

    2 weeks ago

    Leicester, United Kingdom Hays Senior Finance Full time

    Personal Tax Senior Associate Employer Location Leicestershire, England, Leicester Salary GBP30000.0 - GBP40000.0 per annum + c. £30-£35k p.a. Closing date 28 Feb 2024 View more Sector Salary band , Contract type Hours Where will they be working? You need to or to save a job. Job Details Your new company A caring and supportive...

  • Dpd Delivery Driver

    4 days ago

    Leicester, United Kingdom HD COURIER SERVICE LTD Full time

    HD COURIER SERVICE LTD are looking for self-employed courier drivers to deliver parcels to homes and businesses from a Leicester depo. This role is a multidrop, with 80 to 150 stops per day depending on hours of work with a competitive pay rate. - Van & Fuel card provided; all van maintenance expenses are covered by company. * - A full UK driving licence...