Account Manager
4 weeks ago
Company Description
Version 1 is a Technology Services company, delivering impactful change to help our customers navigate the rapidly changing digital-first world. We have recently hired our 3000th employee, doubling in size since 2020. We plan to triple in size in the next 5 years. We are 12 years a Best Workplace in Ireland (GPTW 1st place), 5 in the UK (GPTW 5th place) and 1 in India (GPTW 1st place). We work hard to ensure we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people. We believe in continuously improving to make a real difference to the careers and work environment of our people. Being a Great Place to Work involves listening to our people and ensuring they are Trusted and Empowered. We are an open and transparent workplace. We have open-door management and balanced policies. Constructive feedback is encouraged and welcomed at all levels. No 1 Best place to work in Ireland #GPTW2023 5th Best Large Workplace in the UK #GPTW2023 No 1 Best place to work in India #GPTW2023 10th place in Glassdoor Top 50 UK companies UK & Ireland’s premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation and support services 3000 strong,€255m/ £220m revenue business We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in implementing and supporting Oracle, Microsoft and AWS technologies. We do this while maintaining our focus with core values of Honesty and Integrity, Personal Commitment, No Ego, Customer First, Excellence and Drive. Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we want to meet you. Job Description Due to the significant growth of the Northern Ireland Public Sector business Version 1 is keen to recruit an experienced Account manager to join our team. This is an exciting opportunity for an experienced Account Manager looking for a new challenge, and the opportunity to work with large scale clients. You will develop an existing portfolio of customer accounts across the public sector in a way that delivers sales and growth targets, maximises revenue whilst delivering the highest level of customer service. The role will be part of a successful team focused on Public Sector opportunities. The team is made up of sales people, who generate new opportunities and/or lead on responses to large government tenders and Account Managers who manage opportunities into the existing customer base. The successful candidate will have a number of elements to their role: Communicating to clients clearly and addressing their concerns and resolving any conflicts that ariseRaising clients’ business concerns and needs to the company’s management
Negotiating and closing business contracts with existing and new clients
Delivering sales pitch to prospective clients
Preparing and presenting business and account updates to the company’s management and clients
Monitoring the budget of the client, explaining costs or expenditures and discussing new terms if necessary
Following up with clients to ensure they are satisfied with Version 1 services
Contributing information to sales strategies by assessing current results, monitoring competitive products, assessing needs to be filled and analysing customer reactions. Qualifications Experience working in a business development/account management environment (experience in Public Sector / Central Government is a distinct advantage)
Experience in working in IT Services and technology solutions environment (rather than product)
Knowledge of Public Sector tender processes
Influencing skills: the ability to get people at multiple levels to deliver what you need on time and with high quality, even though they wont report to you will be critical to the success of the role
Strong written skills in order to complete tender and internal documentation to a high standard – you must have excellent Word, Powerpoint and Excel skills. You’ll be highly attentive to detail
Strong communication and interpersonal skills, with the ability to engage at all levels across an organisation internally and externally
Experience of building good customer relationships
Good commercial awareness and sound understanding of project and business dynamics
Ability to work to tight deadlines. You’ll be capable of effective prioritisation of tasks and personal time management, while recognising and flagging issues outside area of own expertise Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘ Call-Out’ platform where performance is called out and recognised Moments that matter & our enhanced maternity & paternity leave policies for life’s journey Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. Quarterly performance-related profit share Certified Great Place to Work for 10 years in a row Flexible mix of Remote/Hybrid working options Pension, Private Healthcare Cover, Life Assurance PLUS, many more exciting benefits… drop us a note to find out more. This is a full-time permanent role. We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers #J-18808-Ljbffr
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