Night Housing officer
3 weeks ago
Housing Officer - Permanent
Benefits: 29 days annual, 4% - 6% pension contribution and much more
Applications closing Midnight 16th May
Are you passionate about making a positive impact in social housing? We're seeking a dedicated Housing Officer to join our client's dynamic team. Be flexible and adaptable to hybrid working
This will include, but not limited to, incidents of Domestic Abuse, Gang Violence or MARAC recommendations.
Ensure fire risk assessment actions are dealt with in a timely manner
Work with the Resident Support Team on safeguarding issues and support the customer to ensure they receive any necessary help or assistance where required
Work with the Community Safety Team to ensure that cases are logged, and where necessary joint investigations are carried
Progress tenancy enforcement action where required and lead on legal cases with the assistance of the Legal Team
Complete tenancy visits, working closely with Repairs colleagues and resident support team there are repairs or safeguarding concerns
Review service charge bills to ensure they charges correctly reflect the service delivery and address any queries arising from the charges
Maintain accurate records, documentation, and databases related to property management activities
Be part of a paid 24/7 emergency duty rota (approx. A housing qualification or equivalent Housing Management knowledge is desirable.
Experience in working under tight deadlines while delivering high-quality outcomes.
Excellent communication skills and proficiency in Word and Excel.If you require any additional information regarding the position, please call Alex at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
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