Master Data Specialist

2 weeks ago

United Kingdom Nexthink SA Full time
Customer Service Specialist (Master Data)
  • Full-time

Nexthink is the global leader in digital employee experience management. Our products allow enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experiences. Through a unique combination of real-time analytics, automation, AI and employee feedback, Nexthink gives IT teams the insight they need to empower and delight people at work.

Headquartered in Switzerland with US headquarters in Boston, Nexthink also has offices in France, UK, Germany, Spain, India and UAE. Our growing team of Nexthinkers is proud to make the digital work lives of over sixteen million employees across 1,000 customers more productive.

Our Master Data Specialist will be an integral member of our Sales Operations team, supporting the team in proactively ensuring and owning customer Data Quality and Data Structure, defining and implementing work processes and Data Policies.

He/She will partner with different teams with the aim to understand, automate, troubleshoot and correct the data in order to ensure that proper business processes and insights can be derived, driving increase in sales productivity and efficiency.

Madrid Office based, the role is expected to be in the office 2-3 days a week.

  • Serve as a trusted advisor in topics related to Customer and Prospect data.
  • Develop, track, and manage the architecture, structure, and accuracy of the Customer Master Data.
  • Develop clear policies and processes and perform timely audits around Customer and Prospect data.
  • Partner with Sales Operations and critical cross-functional teams to ensure alignment on definitions, proactively search for automation whenever possible that supports the business needs, and effectively drive collaboration and communication around the owned topics.
  • Drive market data gathering to improve reporting and insights.
  • Implement best practices and standardization of Customer Master Data, keeping scalability in mind.
  • Structure and evaluate Customer master Data problems, design and implement actionable recommendations, and track accuracy metrics.
  • Help drive the CRM implementation of needed Data changes.
  • Align and implement strategic initiatives from Sales leadership across teams and groups regarding Customer Data.
  • Perform checks to ensure data accuracy across all key elements.
  • Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
    • Vast experience in Customer Service.
    • Experience inMaster Data Management.
    • Experience working with a SaaS company; high growth Scale-up experience a plus.
    • Understanding of and ability to articulate technical aspects with business acumen.
    • Ability to independently identify problems, propose solutions, and execute on those solutions.
    • Proven success in driving operational excellence, High motivation for continuous improvement, and ability to drive business impact.
    • Experience building actionable reporting to perform Data Audits in Salesforce (Tableau CRM is a plus), highly proficient in Excel.
    • Superior organizational and analytical skills with great attention to detail.
    • Experience working in multinational organizations is a plus.
    • Proficiency in English is a requirement.

      #LI-Hybrid

At Nexthink, we believe actions are stronger than words regarding diversity, inclusivity, and equity in the workplace. Nexthinkers are multinational and multilingual and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience. Join us today

#J-18808-Ljbffr

  • Master Data Analyst

    3 weeks ago

    United Kingdom Abs Data Full time

    Master Data Analyst Project People Master Data Analyst 12-month contract Reading/ Hybrid working Established in 2007 as the industry’s first network-sharing joint venture, MBNL’s mission is to provide best-in-class mobile infrastructure services to EE and Three for serving their tens of millions of customers in the UK. We are looking to recruit...

  • SAP Master Data Lead

    2 weeks ago

    United Kingdom Whitehall Resources Full time

    SAP Master Data Lead An SAP Master Data Lead is required by Whitehall Resources for our client based in Oxfordshire. This is a permanent position and offers a hybrid working environment for candidates who prefer to spend some of their week working from home. The successful candidate will have strong SAP MDM Skills with experience on SAP S/4 HANA. In...

  • SAP Master Data Lead

    Found in: Jooble UK C2 - 2 weeks ago

    United Kingdom Whitehall Resources Full time

    SAP Master Data Lead An SAP Master Data Lead is required by Whitehall Resources for our client based in Oxfordshire. This is a permanent position and offers a hybrid working environment for candidates who prefer to spend some of their week working from home. The successful candidate will have strong SAP MDM Skills with experience on SAP S/4 HANA. In...

  • SAP Master Data Lead

    2 weeks ago

    United Kingdom Whitehall Resources Full time

    SAP Master Data Lead An SAP Master Data Lead is required by Whitehall Resources for our client based in Oxfordshire. This is a permanent position and offers a hybrid working environment for candidates who prefer to spend some of their week working from home. The successful candidate will have strong SAP MDM Skills with experience on SAP S/4 HANA. In...

  • SAP Master Data Lead

    Found in: Jooble UK C2 - 2 weeks ago

    United Kingdom Whitehall Resources Full time

    SAP Master Data Lead An SAP Master Data Lead is required by Whitehall Resources for our client based in Oxfordshire. This is a permanent position and offers a hybrid working environment for candidates who prefer to spend some of their week working from home. The successful candidate will have strong SAP MDM Skills with experience on SAP S/4 HANA. In...

  • Data Analyst

    3 weeks ago

    United Kingdom Abs Data Full time

    Data Analyst Project People Data Analyst 12-month contract Reading/ Hybrid working MBNL is jointly owned by EE and Three, two of the UK’s leading and most innovative mobile operators. Established in 2007 as the industry’s first network-sharing joint venture, MBNL’s mission is to provide best-in-class mobile infrastructure services to EE and...

  • Master Data IT Operations Manager

    2 weeks ago

    United Kingdom Mars Full time

    The Master Data IT Operations Manager is responsible for managing a team of direct reports and third-party resources that provide functional and technical expertise in the Master Data area and is in charge of providing support for Global Applications products to business users, including ITIL Service Delivery process, delivering Continuous Improvement...

  • Master Data IT Operations Manager

    Found in: Jooble UK C2 - 2 weeks ago

    United Kingdom Mars Full time

    The Master Data IT Operations Manager is responsible for managing a team of direct reports and third-party resources that provide functional and technical expertise in the Master Data area and is in charge of providing support for Global Applications products to business users, including ITIL Service Delivery process, delivering Continuous Improvement...

  • Scrum Master Specialist

    3 weeks ago

    United Kingdom CONTECHS Full time

    Scrum Master Duration: 12 Month Rolling Contract Division: Design Working in the Vehicle Design Programme Management team in the Creative Chapter, the Design Programme Lead (DPL) is the "creative enabler" for their programme/s, driving the delivery of the Design Vision from concept to production with efficiency & clarity. As the centre of the Vehicle...

  • Scrum Master Specialist

    3 weeks ago

    United Kingdom CONTECHS Full time

    Position Title: Scrum Master Duration: 12 Month Rolling Contract Location: Gaydon Division: Design Position Description: Working in the Vehicle Design Programme Management team in the Creative Chapter, the Design Programme Lead (DPL) is the "creative enabler" for their programme/s, driving the delivery of the Design Vision from concept to production...

  • Scrum Master Specialist

    Found in: Jooble UK C2 - 3 weeks ago

    United Kingdom CONTECHS Full time

    Position Title: Scrum Master Duration: 12 Month Rolling Contract Location: Gaydon Division: Design Position Description: Working in the Vehicle Design Programme Management team in the Creative Chapter, the Design Programme Lead (DPL) is the "creative enabler" for their programme/s, driving the delivery of the Design Vision from concept to production...

  • Quality Scrum Master

    2 weeks ago

    United Kingdom Hiscox Full time

    The technology team for Hiscox UK is an integral part of the business and is central to the Hiscox strategy, driving the technology agenda that underpins the UK Retail business strategy. We are trusted for our track record of delivery and respected for our commercial thinking and have earned our place at the table. As a Scrum Master you’ll manage and...

  • Data Specialist

    3 weeks ago

    United Kingdom SUEZ UK Full time

    Are you a data specialist and looking for your next challenge? You can help protect the environment and create a greener UK The increasing scarcity of natural resources is a challenge. At SUEZ this motivates us to develop and deliver safe, innovative and sustainable services and solutions to protect the environment, conserve natural resources and provide a...

  • Scrum Master

    2 weeks ago

    United Kingdom Hiscox Full time

    The internal closing date for this role is Thursday 29th Feb. The team: The technology team for Hiscox UK is an integral part of the business and is central to the Hiscox strategy, driving the technology agenda that underpins the UK Retail business strategy. We are a team who push the organization to think differently and we are solutions and outcomes...

  • Data Engineering Specialist-Big Data

    1 week ago

    United Kingdom Leonardo Full time

    Data Engineering Specialist page is loaded Data Engineering Specialist Apply locations GB - Edinburgh GB - Southampton GB - Bristol Building GB - Luton - Cap. Green 300 time type Full time posted on Posted Yesterday job requisition id R0007665 Job Description: Leonardo has an exciting opportunity for a Lead Data Engineer that could be based at any of...

  • Specialist Data Analyst

    3 days ago

    United Kingdom Experian Health Full time

    We are looking for a Data Migration Specialist to join an experienced, delivery-focused team currently undertaking a data migration as part of a large-scale business transformation programme. This role requires someone with extensive data migration experience within complex business environments and across complex datasets, having a keen eye for detail, and...

  • Specialist Data Analyst

    3 weeks ago

    United Kingdom SUEZ UK Full time

    Are you a data specialist and looking for your next challenge? You can help protect the environment and create a greener UK At SUEZ this motivates us to develop and deliver safe, innovative and sustainable services and solutions to protect the environment, conserve natural resources and provide a better future for the next generation. 57,000 as a...

  • Data Engineering Specialist

    1 week ago

    United Kingdom Leonardo Full time

    Data Engineering Specialist page is loaded Data Engineering Specialist Apply locations GB - Edinburgh GB - Southampton GB - Bristol Building GB - Luton - Cap. Green 300 time type Full time posted on Posted Yesterday job requisition id R0007665 Job Description: The opportunity: Leonardo has an exciting opportunity for a Lead Data Engineer that could be...

  • Researcher Data Analysis

    2 weeks ago

    United Kingdom Parity Network Group Full time

    Senior Researcher, 23 months, Edinburgh, £220.Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit a Senior Researcher on a 23 month contract basis. Primary responsibilities will include, but are not limited to, qualitative and quantitative analysis of information, report writing, production of...

  • Researcher Data Analysis

    Found in: Jooble UK C2 - 2 weeks ago

    United Kingdom Parity Network Group Full time

    Senior Researcher, 23 months, Edinburgh, £220.Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit a Senior Researcher on a 23 month contract basis. Primary responsibilities will include, but are not limited to, qualitative and quantitative analysis of information, report writing, production of...