Residential Porter

4 weeks ago


London, United Kingdom Thomas Webb Full time

Position: Residential Porter Salary:£24k - £26k DOE Location: Bethnal Green Hours/days: 4 days on, 4 days off 8am - 8pm We are currently recruiting for 2 x Residential Porter positions to work on an alternating shift pattern of 4 days on 4 days off, providing a 7 days per week daytime porter caretaker service to a residential development in Bethnal Green, London. The role requires the successful Residential Porter to work at a residential building of circa 100 properties, with an outdoor and underground car park for residents parking. The site has a cleaner Monday to Friday in the mornings for the communal areas, including litter picking and dealing with the refuse bins. The site also has a handyman for taking care of minor maintenance issues Monday to Friday in the mornings. Duties and responsibilities: The Residential Porter will be responsible for the following

  • Signing for packages, parcels and deliveries on behalf of residents
  • Informing residents of deliveries and packages ready for collection
  • Maintaining parcel logs
  • Taking in the post from royal mail and sorting them into the appropriate letterboxes
  • Liaising and coordinating contractors
  • Reporting maintenance issues to the he handyman and the managing agent where required
  • Answering residents queries via phone and email
  • Acting as the eyes and ears of the managing agent
  • Issuing keys to contractors and residents
  • Handling petty cash
  • Monitoring and managing the CCTV system
Candidate Specification: All applicants for the Residential Porter position should meet the following criteria
  • Previous experience as a Residential Porter is highly desirable
  • Highly personable, with the ability to develop and maintain ongoing relationships with residents, contractors and the management team
  • Computer literate, being able to competently use Microsoft office applications and email etc
  • Good customer service skills, taking care of residents basic needs
  • The ability to take ownership of the responsibility for the day to day well-being of the building
All applicants for the Residential Porter role should submit a CV along with a covering letter, outlining their suitability for the role
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