Asset Planning Officer

3 weeks ago


Derby Derbyshire, United Kingdom Morson Talent Full time

Customer Service Proactive Scheduler - Severn Trent
Hourly Rate: GBP12.Shift Pattern: 4-week rolling shift pattern (detailed below)
Join Severn Trent as a Proactive Scheduler and be part of a team dedicated to maintaining assets to the highest standards. In this role, you will ensure that field operators and maintenance technicians have the right work at the right time by planning and scheduling resources effectively.
As a Proactive Scheduler, youll use SAP to build and release work for field teams, establish resource capacity, and work with both internal and external stakeholders to prioritize and manage workflow. Youll participate in team communication cells and monitor key performance measures to ensure our assets are performing appropriately.
Plan and schedule available resources to meet key performance outcomes and service levels.
Maintain SAP/CLICK structures to drive high levels of auto-scheduling.
Ensure compliance with processes and procedures while achieving team performance targets.
Shift Pattern
The shift pattern follows a 4-week rolling schedule:

Week 2: Mon to Fri, 7:00 - 15:30 (with a 15:00 finish on Friday)
Experience liaising with other departments, contractors, and customers.
Awareness of company Health & Safety policies and procedures.
Understanding of SAP and Click Scheduling.
Effective planning, prioritization, and organization of work.


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