Digital Product

1 month ago

London, United Kingdom Springer Nature Group Full time

Macmillan Education provides world class content in the most relevant, engaging and flexible formats to support students, teachers and institutions through a lifetime of learning. Macmillan Education produces content for English Language Teaching (ELT) and for Schools curricula around the world whilst Palgrave Higher Education develops and distributes textbooks, e-books and interactive e-learning resources primarily for University-level students.
Working within dynamic and fast paced programmes, the Digital Product & Platform Programme Manager will report to the Director of Digital Product for the delivery of a number of interrelated workstreams across platform roll-outs and legacy platform lifecycle management, new platform feature launches, sales engagement, customer support and launch to market. The Digital Product & Platform Programme Manager takes responsibility for the successful delivery of the programme to quality, budget and scope, leading to business critical customer-facing product launches and sales of new products.
The Digital Product & Platform Programme Manager engages and oversees the allocated internal resources and manages any risks and issues related to the Programme deliverables.
Responsible to the Director of Digital Product for the successful delivery of the programme requirements and related business benefits to the agreed time, budget, quality and scope. Blend of working with Agile technical teams and waterfall business workstreams needs to be planned and taken into account.
Management of the overall workstreams. This would include chairing and driving forward information-sharing and progress at regular Programme Board meetings, tracking progress against plan, writing reports, managing senior stakeholders and keeping the Programme Team and Programme Board updated on progress.
This would include identifying the milestones, dependencies, resources, risks, issues, mitigations and deliverables. during life of Programme, troubleshoot and respond quickly to issues to reduce impact on time / cost / quality.
To apply standard project management practices and methodology as practicable in a way which corresponds but supports the nature of the publishing environment, allowing for agile and waterfall approaches.
Also includes planning of company-wide comms to ensure that other indirect stakeholders are informed.
To think creatively and to be adaptive in finding solutions whilst proactively engaging with stakeholders, Programme team and suppliers to ensure any miscommunications, risks and issues are addressed and mitigated against as early as possible.
To coordinate closely with all areas and departments involved as appropriate, to ensure a coordinated approach and ongoing communication lines, particularly around matrix management and availability of programme resources.
To support the Publishing community to identify potential future publishing using the new platform, and onboarding them to the Programme in a structured way based on Lessons learned from previous title publishing.
Seasoned professional with experience of business change, transformation, digital technology programmes or business side scope of product launch.
Demonstrable experience of successful programme delivery, particularly with Agile/Waterfall hybrid projects
Understanding and experience of applying project management disciplines and knowledge of the publishing and software development life cycles
Understanding and experience of comprehensive risk & issue management within complex projects
Excellent communication skills and stakeholder management across different organisational levels
Flexible approach and the ability to adapt to fast-paced, changing environments
Prince 2 Practitioner and/or Agile qualifications
Efficiently manages workload and projects within set timelines and to agreed budget, achieving set objectives.
Helps others to understand the implications of their decisions. Relationship Building/ Teamwork (incorporating Communication, Influencing and Trust)
Managing Complexity (incorporating change management and flexibility)
Maintains a high level of performance under conditions of increased pressure, competition and adversity. At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.
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