Women & Children's Administration Manager
3 weeks ago
The post holder will be responsible for ensuring an efficient provision of Support Services within the county-wide Women & Children's Division. This includes providing day-to-day management to all Secretarial, Administrative and Clerical Services working in conjunction with a part time Assistant Administration Manager. The post holder controls and manages the associated pay and non-pay budget. The post holder will work closely with the Women & Children's Operational Managers to ensure efficient and effective management of all resources to deliver safe, high quality and effective services in an environment of continuous improvement.
*Please note interviews will be held w/c 18th March 2024*
- Manage defined areas of responsibility on a day-to-day basis ensuring delivery of a high-quality service to Client, Consultants, Clinicians, Senior management and other key stakeholders.
- Identify areas in which the service may be improved and initiate such improvements once agreed with the management team.
- Develop and review policies and guidelines relating to work practices, security, and areas within remit.
- Ensure there is appropriate cost-effective staffing cover at all times to ensure an efficient and effective service is provided.
- Manage and participate in the staff recruitment and selection process.
- Providing and analysing information in relation to the workload resource utilisation and performance of non-clinical staff.
- Responsible for the effective timely handling of complaints within area of remit.
- Ensuring staff receive appropriate development and mentorship as appropriate. Ensure there is regular, appropriate, and continuing appraisal of staff under your supervision, and good and effective communication through Team Briefing.
- Identification of development and training needs to staff. Securing course places where necessary, co-ordinating the provision of departmental contributions to the overall Unit Training Plans.
- Monitor waiting list performance against national and local targets.
- Ensure staff contribute appropriately to the 18-week RTT pathway.
- Educated to degree level, or equivalent experience
- Evidence of professional/managerial development relevant to post
- Committed to continuous managerial/professional development
- HND/NHC Business Management
- NVQ Level 4
- Excellent communication Skills, in particular sensitivity and effective listening
- Ability to motivate and negotiate with teams and individuals in a large department
- Excellent interpersonal skills
- Experience with change management processes
- Knowledge of good practice and systems of work within relevant field
- Knowledge of NHS policies
- Knowledge of secretarial practices and procedures
Apley Castle
Telford
TF1 6TF Any attachments will be accessible after you click to apply. 223-WCA-135-A #J-18808-Ljbffr
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