Performance Engineer
3 weeks ago
As a Field-Based Telematics Engineer, you will be responsible for the installation, maintenance, and support of telematics systems in various field locations.
Your primary focus will be on ensuring the successful implementation and functionality of telematics equipment, including GPS tracking devices, sensors, and communication modules, in a range of vehicles and machinery.
Installation: Conduct onsite installation of telematics equipment in vehicles, heavy machinery, and other assets according to manufacturer specifications and industry standards.
Configuration: Testing: Perform comprehensive testing of installed systems to verify proper functionality, accuracy of data transmission, and integration with existing vehicle systems.
Conduct routine maintenance checks and firmware updates on installed telematics equipment to ensure optimal performance and reliability.
Troubleshooting: Diagnose and resolve technical issues with telematics systems, including hardware, software, and connectivity problems, while onsite or remotely.
Customer Training: Provide training to customers and end-users on the operation, maintenance, and troubleshooting of telematics equipment.
Offer timely and effective technical support to customers via phone, email, or onsite visits, addressing inquiries and resolving issues promptly.
Maintain accurate records of installations, maintenance activities, and customer interactions using designated systems and tools.
Compliance: Ensure compliance with regulatory requirements and safety standards related to telematics installations and operations.
Collaboration: Collaborate with internal teams, including sales, engineering, and customer service, to address customer needs, resolve technical challenges, and improve product offerings.
Continuous Learning: Stay updated on advancements in telematics technology, industry trends, and best practices through training programs and self-directed learning.
For further vacancies please visit our website.
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