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Group Car Scheme Advisor

2 months ago

Hampshire, United Kingdom HAYS Full time
Group Car Scheme Advisor, Farnborough, Long-term temp, Full Time, Monday to Friday, Fully Office Based

Your new company
Our client is an outstanding company who are a prestige global brand based in Fanborough.
Your new role
You will be joining a well established, friendly and professional team who work to common goals and objectives. Duties will include
Provide a highly professional level of service to each internal customer by understanding the enquiry (telephone or email); gathering and researching information, whilst taking responsibility for the accuracy of the information provided to both internal and external customers.Administering Group Employee Vehicle related operational activities, HR activities such as GSCO processes, salary deductions, Fuel Cards & Driver Licence checking.Liaise with external suppliers and partners to ensure continuity of service. Administration of specific GCS projects in addition to daily operational activities.Responsible for delivering positive weekly & monthly KPI’s for Group Car Schemes.Build and maintain relationships with internal/external customers and suppliers to ensure an optimised level of service delivery and cost reduction.Ensure high accuracy and quality of work whilst identifying potential opportunities for process improvements that enhance our customer service offering.
Qualifications - ExternalProven, relevant experience in a telephone-based sales or customer service role is essential. Additional experience gained in the Automotive or Financial Services industry is desirable.Capable of positive negotiation with a sales salesperson through service attitude and proficient telephony skills.Well-developed analytical and information gathering experience as well as possessing a good commercial awareness and an entrepreneurial spirit.Effective, proactive communicator and inspirational, collaborative team member; able to prioritise and ensure deadlines are met through effective time management.Passionate about what you do and about delivering an outstanding level of customer service for both internal and external customers.Great eye for detail with sound knowledge of all Microsoft Office packages.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
# 4555741

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