General Sales Manager

4 weeks ago

England, United Kingdom Harwoods Full time

Benefits include:

£50k basic and £90k OTE

CBS/ ECOS car scheme

25 days annual leave

Company Pension scheme

The role of the Volvo General Sales Manager is to:

  • Achieve vehicle sales, finance sales, accessory sales volumes and profit objectives.
  • Manage all vehicle sales processes within the business.

KEY RESPONSIBILITIES

  • To manage the mix and specification of new products based on sales trends, local market intelligence and the allocation and production constraints.
  • Manage the supply of used vehicles.
  • Ensure all vehicles are funded appropriately and any issues in this regard are notified to the Head of Business immediately.
  • Implement and develop customer follow up systems and procedures to increase customer loyalty; aid in maintaining the accuracy of the customer database.
  • Maximise commercial opportunities through developing and implementing effective and consistent events and campaigns.
  • Understanding of manufacturer mystery shopping criteria and ability to apply this knowledge.
  • Actively convey the culture of putting customers first by means of TDF at all times and comply with the principles of the FCA for both the customer and the business.
  • Maximise sales opportunities by offering finance solutions to customers and ensuring each customer receives excellent customer service as well as adhering to the FCA guidelines at all times in regards to portraying financial information and regulated activities.
  • Recruit and select the sales team members in line with organisational and manufacturer requirements.
  • Maintain a safe and healthy working environment, ensuring staff comply with Health and Safety requirements.

POLICIES

  • All Harwoods employees are expected to comply with/adhere to all Harwoods policies and procedures and any additional manufacturer requirements relevant to their role.

PERSON SPECIFICATION

Essential

  • Proof of Right to Work in the UK.

Experience

Essential

  • Motor industry experience.
  • Previous Managerial experience

Desirable

  • Relevant manufacturer experience.

Skills & Knowledge

Essential

  • Full UK driving licence.
  • Smart appearance.
  • Excellent numeracy and literacy.
  • Competency in IT.

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