Host/Hostess

New Opening Start Date - 20th May 2024 The Role: We are looking for an outgoing and attentive host to join our growing team. In this position you will be the first point of contact for all guests, greeting bookings as they arrive and monitoring capacity for walk-ins throughout service. We need someone to continue setting the standards Little Door and Co are known for: authenticity, professionalism and friendliness - acting as if you were hosting friends and family in your own home. The role might require to operate the cloakroom. Requirements: Significant experience working in a high-volume, high-quality establishment Willingness to be flexible and support multiple teams Fantastic customer service skills and providing outstanding customer service Responding to guests feedback with empathy and generosity Previous work in the hospitality industry Ideal but not a must - experience with a bookings system ( Collins DMN ) Experience in managing reservations Fantastic customer service skills Excellent communication skills (via phone and in-person) Strong organisational skills Availability to work in shifts as needed Working hours: Part time position to include regular late shift weekend work. What you'll get in return: Competitive salary Staff Food and after work drink allowance Pension scheme contribution Training and growth in the business Spectrum Mental Health Programme: This is a dedicated support platform for our employees' mental health and well-being. Team Socials and Company Events: Join our regular program of events, celebrating our team and successes. This includes company days, summer & Christmas parties, and team drinks.

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