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Help Desk Support Specialist

4 months ago

Lancing West Sussex, United Kingdom Morris Sinclair Recruitment Full time
Job Description

Unleash Your Technical Prowess in an Exciting MSP Environment

Are you a tech-savvy professional with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new heights

In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including Office 365, Windows, Active Directory, and Exchange.

Key Responsibilities:

  • Become a technical wizard, troubleshooting and resolving complex issues with efficiency and finesse.
  • Master the art of Office 365 commissioning and onboarding, ensuring seamless implementation and adoption for our clients.
  • Leverage your deep knowledge of Windows, Active Directory, and Exchange to deliver world-class support.
  • Communicate with confidence, both verbally and in writing, ensuring exceptional client experiences.

Essential Qualifications:

  • Minimum of 1 year of experience in the exhilarating MSP arena.
  • Proven expertise in Office 365 products and services – you know these like the back of your hand.
  • Solid understanding of Windows, Active Directory, and Exchange – your technical prowess is unmatched.
  • Excellent communication skills, both verbal and written – you're a master of clear and concise communication.
  • Ability to thrive in a fast-paced, client-focused environment – you live for the adrenaline rush

What We Offer:

  • Competitive salary, plus a quarterly bonus that'll make your wallet smile.
  • Opportunity to work with a dynamic and supportive team of tech enthusiasts, just like you.
  • Exposure to a diverse range of clients and cutting-edge technologies – never a dull moment
  • Continuous professional development and growth opportunities – we invest in your success.
  • Monday to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key.

If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of Office 365, Windows, Active Directory, and Exchange, this is your chance to shine Don't let this opportunity pass you by.

Apply now by submitting your CV, and get ready to embark on an exciting journey with our team of technology rockstars