Manager, Quality

1 month ago


Birmingham, United Kingdom MERJE Ltd Full time

This role sits within the AXA Commercial Risk Team, a first line risk function fully embedded in the business. The role will bring expertise and knowledge to support, direct and influence the Commercial business' senior managers and their teams in embedding use of the AXA UK enterprise risk management framework (ERMF) and continually assessing the effectiveness of this through relationship management, control, MI and process reviews. The role will combine expertise in risk management practices and methods and will be instrumental in defining new and continually improving existing risk processes, risk MI and insight to support our Commercial people in effectively identifying, assessing, managing, monitoring and reporting on its risk performance.
Work with relevant stakeholders and risk owners to design new and improve existing risk processes and MI that is aligned to the requirements set out in the AXA UK ERMF and meets the AXA UK Board's and Regulator's expectations
Provide support and challenge on how the Commercial business' key risks and controls are being identified, assessed, managed, monitored and reported spanning different risk categories, e.g. conduct, operational, insurance and financial
To co-ordinate and carry out targeted reviews of AXA Commercial's core risk processes and MI to ensure they remain effective and within agreed risk maturity benchmarks
To undertake thematic reviews of the AXA Commercial risk profile, including risk deep dives and input into scenario workshops
To direct and co-ordinate quarterly risk and control assessment reviews and review/challenge the completeness and accuracy of the outputs to drive improvements
To facilitate and drive action planning for emerging risk identification and assessment
To challenge the status quo and find pragmatic and proportionate solutions to ensure risk management is being effectively embedded and used by AXA Commercial's people
Coordination of responses to 2nd line, 3rd line and external risk and control assurance providers relating to control assurance findings ensuring adequate business engagement and progress in making agreed control improvements
To promote a culture which recognises the importance and commercial value of good risk management
The risk manager roles within the team will work across the AXA UK Risk Taxonomy. The role will require demonstrable experience and knowledge in at least two of the following: operational and conduct risk, IT and operational resilience risk, insurance risk and financial risk all in the context of a large scale financial services company Demonstrable knowledge of PRA and FCA requirements and expectations of what good governance and risk management looks like in the context of the general insurance sector along with strong examples of involvement in their design, implementation and practical application
A good understanding of a risk framework, the underlying components and experience in evaluating what successful embedding of that framework should look like
In-depth understanding of risk and control assessment and assurance techniques along with experience in their application
Experience of providing risk advice and direction into change projects and business operations that influences and drives better risk outcomes
Commercial awareness and pragmatism that drives agreement to solutions with appropriate risk/reward outcomes
Ability to work in a highly rapid change environment with ambiguity, whilst still delivering at pace and to good quality standards
Strong stakeholder management and influencing skills, while working collaboratively with the business


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