Service Designer
2 months ago
Location - Agile working with travel to Warwick and Quinton offices for meetings as required.
Job type: Permanent
Ref: 1010
Our Technology Teams at Telent are committed and enterprising. You have to be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes an impact Help build and keep the nation's critical infrastructure connected and protected 24/7.
As the successful Service Designer, you will be responsible for ensuring the seamless design, transition, and delivery of new or modified IT services that align with business objectives and deliver value to Telent Highways clients. From a technology, networking or hosting background, you will have previous experience of engaging with strategic partners and customers to ensure robust solutions are designed, tested and delivered into BAU operations.
What you'll do:
Apply ITIL best practices to create efficient, resilient, and customer-centric service management processes Create Service Transition plans for the delivery of new services into operations including User Acceptance Testing (UAT) Ensure Operational Readiness for new or modified service offerings Undertake Post-Implementation Review (PIR) of implemented services You will work closely with the Bid, Pre-sales, and Sales teams to ensure high quality proposals are submitted, and will design high quality support solutions that are fully costed and deliver high value for the customer Assist in translating business and user requirements into functional service designs that are feasible, scalable, and measurable. Who you are:
The successful Service Designer will have previous experience in a Service Design or Service Transition role, or significant experience in customer service capacity (i.e. Service Management/ Service Desk),
Service Designer Key requirements:
Service focussed with an appreciation for understanding technical solutions Self-motivated and capable of working within bid and project timescales and deadlines. Ability to obtain SC Clearance Experience of working in an Agile project delivery framework Experience in creation of Service Design Packs (SDP's) for new or updated complex services Strong Microsoft Excel, PowerPoint, Visio and Word skills Have a good understanding of the design concepts of System Thinking, Service Thinking, Design Thinking and Lean Thinking What we offer:
A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The additional benefits with this role:
34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme. A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent
Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.
Learn more about Telent:
Click here for Telent Video
We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
We're guided by our values and behaviours:
Be Inclusive Take Responsibility Collaborate Be Customer-focused Brilliance brought together.
#TJ-Hybrid
#LI-Hybrid
About Telent
Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.
Brilliance brought together.
We are guided by our values and behaviours:
Be Inclusive
Take Responsibility
Collaborate
Be Customer-focussed
JBRP1_UKTJ
-
Service Designer
2 months ago
Warwick, Warwickshire, United Kingdom Telent Technology Services Ltd Full timeService Designer Location - Agile working with travel to Warwick and Quinton offices for meetings as required. Permanent Our Technology Teams at Telent are committed and enterprising. You have to be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join - to...
-
Service Designer
1 month ago
warwick, United Kingdom Telent Technology Services Ltd Full timeService DesignerLocation - Agile working with travel to Warwick and Quinton offices for meetings as required.Job type: PermanentRef: 1010Our Technology Teams at Telent are committed and enterprising. You have to be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you...
-
Service Designer
3 weeks ago
Warwick, United Kingdom Telent Technology Services Ltd Full timeAs the successful Service Designer, you will be responsible for ensuring the seamless design, transition, and delivery of new or modified IT services that align with business objectives and deliver value to Telent Highways clients. From a technology, networking or hosting background, you will have previous experience of engaging with strategic partners and...
-
Service Designer
3 weeks ago
Warwick, United Kingdom Telent Technology Services Ltd Full timeService DesignerAll the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.Location - Agile working with travel to Warwick and Quinton offices for meetings as required.Job type: PermanentRef: 1010Our Technology Teams at Telent are committed and enterprising. You have to be when you are...
-
Service Designer
2 months ago
Warwick, United Kingdom Telent Technology Services Ltd Full timeService Designer Location - Agile working with travel to Warwick and Quinton offices for meetings as required. Job type: Permanent Ref: 1010 Our Technology Teams at Telent are committed and enterprising. You have to be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when...
-
Service Designer
3 weeks ago
Warwick, United Kingdom Telent Technology Services Ltd Full timeService DesignerLocation - Agile working with travel to Warwick and Quinton offices for meetings as required.Job type: PermanentRef: 1010Our Technology Teams at Telent are committed and enterprising. You have to be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you...
-
Service Designer
3 weeks ago
Warwick, United Kingdom Telent Technology Services Ltd Full timeService DesignerLocation - Agile working with travel to Warwick and Quinton offices for meetings as required.Job type: PermanentRef: 1010Our Technology Teams at Telent are committed and enterprising. You have to be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you...
-
Senior Service Design Engineer
4 days ago
Warwick, Warwickshire, United Kingdom Telent Technology Services Ltd Full timeJob Description When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected...
-
Junior Designer/Designer
2 weeks ago
Warwickshire, United Kingdom next level - marketing, creative, PR & digital recruitment Full time €25,000Junior Designer, up to £25,000, Hybrid working, Warwickshire, Permanent This a rare opportunity for a Junior Designer to join a leading brand agency, who work on some premium brands in the B2C space. As a Junior Designer you will get the opportunity to work across accounts ranging from globally recognised brands to new start-ups. You'll report into...
-
Junior Designer/Designer
2 weeks ago
Warwickshire, United Kingdom next level - marketing, creative, PR & digital recruitment Full time €25,000Junior Designer, up to £25,000, Hybrid working, Warwickshire, Permanent This a rare opportunity for a Junior Designer to join a leading brand agency, who work on some premium brands in the B2C space. As a Junior Designer you will get the opportunity to work across accounts ranging from globally recognised brands to new start-ups. You'll report into...
-
Warwick, Warwickshire, United Kingdom Telent Technology Services Ltd Full timeJob Description When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and...
-
Project Manager Technology Services
4 weeks ago
Warwick, Warwickshire, United Kingdom Telent Technology Services Ltd Full timeProject Manager As a Project Manager/Leader at Telent, you will be trusted and empowered to deliver critical and complex work. You'll be free to innovate, to take ownership and make smart, agile decisions. We need the best people to help us achieve our goals. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting...
-
Junior Designer
2 weeks ago
Warwickshire, United Kingdom next level - marketing, creative, PR & digital recruitment Full time €25,000Junior Designer, up to £25,000, Hybrid working, Warwickshire, Permanent About the Company This a rare opportunity for a Junior Designer to join a leading brand agency, who work on some premium brands in the B2C space. Description As a Junior Designer you will get the opportunity to work across accounts ranging from globally recognised brands to new...
-
Junior Designer
2 weeks ago
Warwickshire, United Kingdom next level - marketing, creative, PR & digital recruitment Full time €25,000Junior Designer, up to £25,000, Hybrid working, Warwickshire, Permanent About the Company This a rare opportunity for a Junior Designer to join a leading brand agency, who work on some premium brands in the B2C space. Description As a Junior Designer you will get the opportunity to work across accounts ranging from globally recognised brands to new...
-
Junior Designer
2 weeks ago
Warwickshire, United Kingdom next level - marketing, creative, PR & digital recruitment Full timeJunior Designer, up to £25,000, Hybrid working, Warwickshire, Permanent About the Company This a rare opportunity for a Junior Designer to join a leading brand agency, who work on some premium brands in the B2C space. Description As a Junior Designer you will get the opportunity to work across accounts ranging from globally recognised brands to new...
-
Junior Designer
1 month ago
Warwickshire, United Kingdom next level - marketing, creative, PR & digital recruitment Full timeJunior Designer, up to £25,000, Hybrid working, Warwickshire, Permanent About the CompanyThis a rare opportunity for a Junior Designer to join a leading brand agency, who work on some premium brands in the B2C space. DescriptionAs a Junior Designer you will get the opportunity to work across accounts ranging from globallyrecognised brands to new start-ups....
-
Junior Designer
1 month ago
Warwickshire, United Kingdom next level - marketing, creative, PR & digital recruitment Full timeJunior Designer, up to £25,000, Hybrid working, Warwickshire, Permanent About the CompanyThis a rare opportunity for a Junior Designer to join a leading brand agency, who work on some premium brands in the B2C space. DescriptionAs a Junior Designer you will get the opportunity to work across accounts ranging from globallyrecognised brands to new start-ups....
-
Junior Designer
4 weeks ago
Warwickshire, United Kingdom next level - marketing, creative, PR & digital recruitment Full timeJunior Designer, up to £25,000, Hybrid working, Warwickshire, Permanent About the CompanyThis a rare opportunity for a Junior Designer to join a leading brand agency, who work on some premium brands in the B2C space. DescriptionAs a Junior Designer you will get the opportunity to work across accounts ranging from globallyrecognised brands to new start-ups....
-
Junior Designer
1 month ago
Warwickshire, United Kingdom next level - marketing, creative, PR & digital recruitment Full timeJob Description Junior Designer, up to £25,000, Hybrid working, Warwickshire, Permanent About the Company This a rare opportunity for a Junior Designer to join a leading brand agency, who work on some premium brands in the B2C space. Description As a Junior Designer you will get the opportunity to work across accounts ranging from globally recognised...
-
Junior Designer
1 month ago
Warwickshire, United Kingdom next level - marketing, creative, PR & digital recruitment Full timeJunior Designer, up to £25,000, Hybrid working, Warwickshire, Permanent About the CompanyThis a rare opportunity for a Junior Designer to join a leading brand agency, who work on some premium brands in the B2C space. DescriptionAs a Junior Designer you will get the opportunity to work across accounts ranging from globallyrecognised brands to new start-ups....
