Senior Client Service Manager
7 days ago
Our Senior Client Service Manager ensures the day to day relationship and services we provide to our clients is best in class, managing multiple clients with changing demands, working strategically across the organisation to deliver the best outcomes What You'll Do Manage and develop positive relationships with our strategic clients within a team environment, being their first point of contact in the business Ensure end-to-end new and existing services provided to our clients are functioning as expected, meeting contracted service levels (SLAs), Key Performance Indicators (KPIs), and quality standards Responsible for ensuring operational teams and processes are fully engaged in support to the client Accountable for the delivery of a high quality service in order to meet or exceed client expectations at all times What Experience You Need Experience within a client service management role, handling multiple complex clients Strong experience of making decisions and actions within a variety of work streams Excellent interpersonal & communication skills Ability to Influence and negotiate at senior and executive level Ability to overcome obstacles and identify solutions that support both client & business interests Knowledge of Microsoft & Google tools What Could Set You Apart Experience within a client or vendor service and/or relationship management role Experience within Financial Services or Debt Services / Recovery / Collections preferred
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Senior Project Manager
5 days ago
Derby, Derbyshire, United Kingdom Turner & Townsend Full timeAt Turner & Townsend we're passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide. Our team is...
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Senior Design Manager
4 weeks ago
Derby, Derbyshire, United Kingdom First Technical Recruitment Full timeWe are looking to strengthen our Engineering team with a Senior Design Manager based at our Derby regional office with hybrid working available. Our Client has a requirement for a Senior Design Manager, who will be required to work on a permanent basis in Derby. Role Purpose: Be committed to excellence in Health & Safety (H&S) in design, complying fully with...
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Client Executive
7 days ago
Derby, Derbyshire, United Kingdom Marsh Full timeWe are seeking a talented Client Executive to join our Commercial team where you will lead a multi-disciplined client team to deliver comprehensive insurance and risk management support to our clients and prospective clients. We will count on you to: Manage a portfolio of complex clients. Develop an understanding of the clients' business strategic...
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Strategy Manager
1 day ago
Derby, Derbyshire, United Kingdom Rolls-Royce SMR Full timeRole Title - Senior Planning Manager We are Rolls-Royce SMR and we're doing something that's never been done before. That's a once-in-a-career opportunity for those excited by such a challenge. We are now recruiting for the exciting role of Senior Planning Manager, to be involved in industry leading, cutting-edge design project for a new type of power...
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Senior / Principal Project Manager
3 days ago
Derby, Derbyshire, United Kingdom AtkinsRéalis Full timeAre you someone who brings energy, adaptability, and confidence to complex projects? If that sounds like you, then we are waiting for you to join our engineering project management team. Our team within the Nuclear Reactor Operations business specialises in taking on some of the most significant engineering projects in the nuclear sector – projects that...
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Customer Service Manager
5 days ago
Derby, Derbyshire, United Kingdom ECW Search Full timeCustomer Support Executive – Fleet Software Location: Hybrid – East Midlands (Office-based two days per week) ~£Company Bonus Scheme ~27 Days Holiday + Bank Holidays ~ Birthday Leave ~ Company Pension ~ Employee Assistance Programme ~ This rapidly expanding technology business provides industry-leading Fleet Management solutions to organisations...
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Senior Design Manager
3 weeks ago
Derby, Derbyshire, United Kingdom Finlay Jude Associates Ltd Full timeSenior Design Manager Location: Derby (Hybrid Working Available) Sector: Water / Utilities / Design & Build Salary: Competitive + Benefits Finlay Jude Associates are looking to strengthen the Engineering Team with an experienced Senior Design Manager based in Derby. This is an excellent opportunity to join a leading Tier 1 contractor delivering major...
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Senior Commercial Contract Manager
5 days ago
Derby, Derbyshire, United Kingdom E.ON UK Full timeWe need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit We have an exciting opportunity for a Senior Commercial Contract Manager to join the Commercial management team with Energy...
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Senior Planning Manager
1 day ago
Derby, Derbyshire, United Kingdom Rolls-Royce SMR Full timeRole Title - Senior Planning Manager Location - Derby, Manchester, Warrington We are Rolls-Royce SMR and we're doing something that's never been done before. We're revolutionising an industry. That's a once-in-a-career opportunity for those excited by such a challenge. This is more than just a job; this is a legacy. We are now recruiting for the exciting...
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Client Operations Manager
5 days ago
Chesterfield, Derbyshire, United Kingdom Brightwell Full timeJoin Our Team as a Client Operations Manager Location: Chesterfield, Derbyshire Are you an experienced Client Operations Manager looking for a fresh challenge? If so, we could have the perfect opportunity for you. As we continue our growth journey this newly created role within our Service Operations Team will be responsible for building and maintaining...