Training and Quality Consultant

3 weeks ago

England, United Kingdom ARMS Innovations Ltd Full time

ARMS Innovations are experts in Asset Lifecycle Management, offering our clients innovative software solutions, service contracts and consultative expertise through our own, proprietary Quality Management System (QMS). We deliver our best-in-class asset and resource management software and consultancy services to a broad range of clients across multiple sectors.

Hybrid – Customer Location & Working from Home – Due to the nature of the role time will be based 4 days a week at a customer site in Mansfield, UK, with 1 day a week working from Home.

Our FM team help our clients to optimise their facilities management services using ARMS software; from aligning the FM strategy with that of their business, through the development of operational structures and processes, to the procurement of the best possible supply chain supported by efficient and effective performance management and benchmarking tools.
You will be part of a growing team of like-minded energetic individuals with a passion for delivering excellence in engineering asset reliability, efficiency, continuous improvement, safety and compliance.

FM contract and performance management
Writing of service specifications, key performance indicators and other contract documents
Familiarisation with asset management software such as CMMS, CAFM or EAM solutions.
Proficient and experienced in using MS office software including Outlook, Excel, Word, PowerPoint, Project and Visio.

The candidate ideally needs to possess the following qualities to succeed in the role:

Able to work alone and in teams; Good command of verbal and written English essential for report writing, producing documentation as well as customer training.

Ensures quality, quantity and completeness of the assigned tasks.
Plans and schedules implementation efforts associated with assigned project.
Provide day-to-day project management of commissions to ensure compliant and effective delivery as agreed with client;
Guiding and assisting the client at every step of project implementation and the ARMS Quality Management System.
Designing and developing asset contingency strategies.
Able to independently complete tasks and activities, assume responsibility for personal time management, and work within the overall project timelines, even when faced with potentially tight deadlines.
Capable of building strong, professional client relationships and identifying and resolving client’s issues
Aside from accepting personal responsibility for the quality and commercial delivery aspects of your work you will be expected to develop skills and share knowledge within the whole consulting practice.
All training will be provided to support the role and responsibilities.

This job description is not limited to the content detailed above and any other tasks may be required of the post holder as deemed within the range of duties associated with the position.

Applicants are required to possess full legal rights to work in the UK.

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