Field Service Engineer

2 months ago

Sheffield, United Kingdom Liebherr Group Full time

The role contributes to the success of Liebherr-Great Britain Ltd by carrying out effective maintenance and repair work on equipment out at customer premises or on site, ensuring both quality standards and timelines for repair are optimised at all times leading to increased customer confidence and repeat business whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.
Carry out, servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot.
Return all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
Ensure all service information is read, understood and filed.
Develops an effective working relationship with the support team at the depot and can support others where required.
Supports the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
Coordinates with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
Works with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.
To be successful in the role of aField Service Engineer you will need:
GCSE passes grades A-C in Mathematics and English or equivalent
Flexible approach to work
Computer literate and able to demonstrate uses of IT relevant to role.
Be able to travel UK & Ireland and overseas as required to support business requirements.
The opportunity to work with the industry-leading manufacturer, secure and progressive work environment, competitive salary and benefits, training and personal development.
Then we look forward to receiving your online application.

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