Implementation & Projects Executive - Remote Working

2 weeks ago


Monmouth Monmouthshire, United Kingdom Rockfield Specialist Recruitment Full time

Our client provides a complete and fully integrated business management solution designed to support organisations in all aspects of their business, allowing them to save time and money and grow their businesses rapidly. To support on-going growth across this business, they now seek to appoint a driven Technical Support Executive to join their ambitious team.
As a Technical Support Executive you will be required to undertake network installations, server administration and remote support covering all elements of the customer’s IT function including infrastructure, networking, email support etc.
Liaise with customers to help diagnose problems
Testing issues and providing feedback to the development team
Proven experience working with a technical support role
A sound understanding of Windows (XP through to Win10)
Networking Knowledge - understanding of TCP/IP, routing, LAN and WAN, VPNs
Linux experience would be desirable
Identify training needs, opportunities for YouTube/training material to be created
Active involvement in training sessions
If you are interested in this role, please apply online or contact Caroline Hughes of Rockfield Specialist Recruitment.
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