ServiceNow CMDB Implementation Coordinator

2 weeks ago

Manchester, United Kingdom Hays Full time

Our key Global client are looking for a ServiceNow CMDB Implementation Coordinator on a Contract basis - Hybrid working - UK based

ServiceNow CMDB Implementation Coordinator

Duration: 6 Months

Rate: £575 Inside IR35

Start: ASAP

Location: Manchester & remote (Hybrid working)

Role Overview:

We require a ServiceNow CMDB Implementation Coordinator for our higher education client who are are implementing ServiceNow and the IT Operations Centre Manager and his team will be very heavily involved on the CMDB side.

As this is all new to the Client; they require a specialist in this area who has previously worked on a successful ServiceNow implementation.

You will work with the IT Operations Centre Manager to implement the tool and design and document the relevant processes.

Essential skills and duties are below:

Remit includes:

Previous ServiceNow implementation experience

Scale - approximately 50,000 devices

Configuration Management Database (CMDB)

Working to upskill the operations team in the field of ServiceNow Configuration Management

Policies

Processes

Documentation

Standard Operating Procedures

Training & training guides

Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

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