Commercial Advisor

2 weeks ago


Norwich Norfolk, United Kingdom HAYS Full time

Provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We can help patients who need non-emergency transport to and from hospitals, treatment centres and other similar facilities.We can also provide transport for people who can't travel unaided because of their medical condition or frailty. The call handler will provide accurate assistance over the telephone using the appropriate software/triaging tools. The position will require interaction not only with the public but also other healthcare professionals, emergency services and community organisations. The call centre has a 24-hour function, and it is a requirement of the job that call handlers (whole time, part-time or bank staff) will be available to work weekends, and bank holidays, including Christmas Day and Easter, in accordance with allocated rostered duties.The Commercial Services Contact Centre provides a 24/7 non-emergency call handling service which includes Patient Transport Eligibility Screening, Telephone Answering Doctors Line, Message handling for Community Nursing and Midwifery Services.
Confident phone manner
Computer-literate
Be able to work a variety of shift patterns
4-weeks of full training (no holidays during this time)
If provided with a uniform, then keep it clean and tidy and look smart and professional at all times.
Great rates of hourly pay
On the job training is provided.
Holiday pay



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