Service Planning Manager

2 weeks ago

Hemel Hempstead Hertfordshire, United Kingdom Thrive Homes Full time €40,700

Planning Manager (Property Services) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working)
Permanent, Full Time
37 hours per week (Monday Friday)
Thrive Homes is currently looking for an experienced Operation Support Supervisor to play a key role in ensuring the successful delivery of high-quality building and maintenance services. The ideal candidate will need to be proactive and possess a strong understanding of all aspects of planning and scheduling.
In addition to being an expert in this area, you will also be responsible for line managing a team of three Planners and an Administrator within the Property Services Team.
Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. Manage and produce KPIs and data for THS managers.

~ Responsible for fleet servicing and repairs as required.

~ Advising both internal and external customers on all housing-related matters.

~ Escalation of ongoing issues, H&S, and compliance - to ensure the relevant business function is informed.

~ Develop & enhance the operating systems to achieve optimal performance for the Planning Team.

~ You will be required to undertake any other reasonable duties/projects as required by your line manager/senior manager.

~ You will be required to carry out of hours supervisor support (on a rota basis.)

Experience of working within housing, property services or a similar background.

~ Substantial line management experience.

~ Annual Leave - 25 days per year increasing by length of service (up to 30 days).

~ Buy or sell annual leave

~ Pension - Thrive Homes will pay double your contribution (up to 10%).

~ Discretionary Bonus

~ Life assurance - a payment of 3x your salary

~ Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services.

~ Virtual GP Service (available 24/7)

~ Wellbeing reward scheme (earn vouchers through a health app)

~ A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different

All roles at Thrive are subject to a basic DBS check.
On this basis we would advise that applications are submitted as soon as possible.
Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people.
Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community.
As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process.

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