Account Manager

2 weeks ago


Basingstoke Hampshire, United Kingdom Taylor Higson Full time

Position: Account Manager
Location: Basingstoke
Salary: GBP25,000 - GBP30,000 DOE

Our client, based in Basingstoke, are specialists in the print and direct mail industry, using their cutting-edge technology and software they ve emerged as the UK s leading experts within their field.

They are currently on the hunt for an experienced Customer Account Manager to join their growing team. Being self-motivated, you'll work closely with clients across various sectors, ensuring consistent and exceptional service whilst driving sales.

Roles and responsibilities:

  • Provide excellent customer service to new and existing clients
  • Manage client data and update profiles with accurate information
  • Handle client telephone and email enquiries
  • Book in new jobs, take briefs and manage jobs through to completion
  • Work closely with clients to resolve complaints and other issues.
  • Actively seek opportunities to expand the services provided to clients
  • Ensure all communication with clients are clear, accurate and informative.

The ideal candidate:

  • Experience in customer service / account management, ideally within printing or mailing
  • Enthusiastic, positive and a great communicator
  • Strong attention to detail
  • Excellent numerical and communication skills.

Ref: (phone number removed)

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