QA/QC Controller
3 weeks ago
Our Client has an exciting opportunity for a Warranty QA Controller
5 hours per week, Monday to Friday
Monday to Thursday (7:00 to 16:00) and Friday (07:00 to 13:00).
Overtime: required to work additional hours when the workload dictates.
Benefits: 22 days annual leave (rising to maximum 27 days),
After probationary period, there will be a range of benefits such as eligibility to join the Company Pension Scheme, staff purchase discounts and death in service life cover.
The Warranty/QA Controller’s role is split into two functions. Decision making and processing of all warranty claims, alongside quality control of parts, including ‘Return to Vendor’ processes. Thoroughness and attention to detail will be rewarded with tangible results in reducing warranty claims and improving the quality of components being received for production.
Warranty/QA Controller duties and responsibilities:
Oversee the web-based warranty claims system.
Decide on warranty claims.
Liaise with suppliers about ongoing quality concerns.
Good understanding of MS-Word and MS-Excel.
Willingness to be ‘hands-on’, handing parts and potentially packing and shipping.
Confidence to talk to suppliers about quality concerns.
Able to travel to make supplier visits.
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