Community Care Officer-

1 month ago

City of London Greater London, United Kingdom The Travelers Companies, Inc. Full time

Taking care of our customers, our communities and each other. Drawing on your previous experience within the Solicitors PI space, you will also be responsible for identifying profitable growth opportunities and providing direction to balance growth, risk and profitability across the PI portfolios.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

In conjunction with VP BSI, CUO BSI and Enterprise colleagues in BSI US, establish strategic long and short term underwriting strategies to effectively achieve profit and growth objectives.
In conjunction with the relevant business unit leaders ensure the successful implementation of our agreed underwriting strategies.
Support business unit leaders in strategic business planning activities.
In conjunction with the relevant business unit leaders, responsibilities include, but are not limited to:
Monitoring loss ratio and claim trends across all Professional Indemnity products and making recommendations for underwriting strategy revisions.
Monitoring the regulatory and statutory environments in territories where we trade, industry developments & claims trends, and making recommendations for underwriting strategy revisions.
Overseeing and engaging in the approval, sign-off and development of policy wordings.
Providing direction & training to underwriters on Professional Indemnity product features and underwriting/pricing techniques.
In conjunction with the relevant business unit leaders provide oversight to portfolio management/strategic underwriting decisions to ensure production, financial and underwriting objectives with respect to profitability are achieved.
Daily interaction with Development Underwriters on their respective risks, including acting as a referral resource.
Respond as appropriate to regulatory and legal environment changes.
Involved with building/maintaining customer and agent relationships.
Participate in underwriting audits and in conjunction with the business unit leaders, is responsible for monitoring trends and ensuring that resultant action plans/measures are implemented.
Participate in reviewing training needs and creating and delivering training to Development Underwriters.
Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. connect with the right partners internally to find creative solutions to problems; Relevant underwriting experience in Professional Indemnity, Management Liability and/or Financial Institutions classes with a demonstrated experience in handling complex risks either as an underwriter or a referral point for underwriters.

Education, Work Experience, & Knowledge

Bachelors degree or higher education level preferred.
Takes intelligent risks.
Acts in a decisive manner to achieve financial results.
Understands all related financial implications of insurance products, risk funding approaches and servicing strategies on expenses, income, etc.
Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation.
Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees.

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