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Admin and Support Assistant

4 months ago

Birmingham, United Kingdom Make UK Full time

Admin Support Assistant 9 month contract
Full Time
Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities


Make UK Apprentice and Training Centre is seeking a detail-oriented and motivated individual for a temporary administration role. The successful candidate will manage a crucial project involving the organisation and archiving of learner files to ensure secure record-keeping in compliance with Data Protection requirements. Create and issue new security door cards to apprentices and staff.
Answer and address incoming phone calls promptly and professionally.
Process Apprenticeship data, including enrolments, withdrawals, transfers, achievements, and breaks in learning.
Update and maintain Make UK Skills Management Information Systems (MIS), ensuring data accuracy and compliance with regulations and contractual obligations.
Ensure accurate recording and quality of system data and apprenticeship records.
Proficiency in Microsoft Office applications (Excel, Word, Outlook, Teams).
Self-management skills to achieve project goals within the allocated time.
Commitment to equality, diversity, customer service, and quality assurance.
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.

We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.