Digital Performance Lead
3 weeks ago
Job Description
As the Business Readiness Lead with a focus on Business Modernisation, you will be instrumental in driving the successful implementation of new technologies, processes, and strategies to transform our organisation and drive our continued success in the insurance industry. You will work closely with stakeholders across the business to ensure readiness and engagement throughout the modernisation process.
Key Responsibilities:
Collaborate with key stakeholders across departments to align business modernisation efforts with my client's strategic objectives.
Lead change management initiatives to foster buy-in and ensure smooth adoption of modernisation initiatives throughout the organisation.
Drive the adoption of new technologies and digital solutions by assessing current capabilities, identifying gaps, and developing integration strategies.
Oversee the digitisation of manual processes, leveraging data analytics to enhance decision-making and operational efficiency.
Identify skill gaps related to emerging technologies and implement training and development programs to upskill employees.
Embrace agile methodologies to facilitate iterative development and rapid deployment of modernisation initiatives.
Establish key performance indicators (KPIs) and metrics to monitor the success of modernisation efforts and drive continuous improvement.
Experience required:
Proven experience leading business readiness and change management initiatives within the insurance industry or similar complex organisational environments.
Deep understanding of modern technologies, digital transformation trends, and agile methodologies.
Excellent communication, stakeholder management, and leadership skills.
Strong strategic thinking abilities with a track record of anticipating challenges and developing effective solutions.
Experience in project management and performance monitoring.
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