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Information Technology System Engineer

4 months ago

Leatherhead Surrey, United Kingdom ESP Utilities Group Ltd Full time

IT Systems Engineer

The ESPUG IT systems are an essential supporting service for the wider business that the Head of IT is responsible for delivering with the support of the IT Systems Engineer and IT Network Administrator. Core services are being moved to Microsoft’s Cloud alongside a Change programme of Digital Transformation implementing Microsoft Dynamics.

Role Purpose

Deliver effective day to day operational IT services across the organisation alongside implementation of the IT strategy. This will involve a mixture of project delivery and managing 3rd parties to ensure delivery of an effective IT service to the business.

Support the Head of IT in ensuring the capacity and availability of the IT systems is maintained to enable ESPUG to continue to grow and operate gas, electricity and water networks.

Key Responsibilities

  • Responsible for the procurement, deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, email provision, anti-virus software, print services and peripherals
  • Maintaining cyber security, preventing internal and external attacks
  • Supporting and maintaining ESP’s Azure tenant, including Azure AD and Exchange Online, Intune & company portal
  • Managing all hardware/software assets
  • Managing licences to ensure compliance of licencing contracts
  • Working with third party vendors, suppliers and support partners currently deployed on IT projects
  • Providing IT support, advice and training as needed
  • Implementing IT policies, procedures, and best practices (including those for information security, data protection, disaster recovery, purchasing, and service provision)

Person Specification

Personal

  • Demonstrated team player (particularly in a small team)
  • Good problem-solving skills
  • Good organisational skills
  • Flexibility and ability to prioritise changing workloads
  • Excellent communication and inter-personal skills
  • Ability to work without supervision and using initiative
  • Ability to manage time effectively
  • Accuracy and attention to detail
  • Approachable manner

Technical

  • Previous experience of a hands-on generalist IT role in an SME environment, including.
  • Managing Windows Servers
  • Providing Office 365 Administration (covering Intune, SharePoint Online, Exchange Online, Microsoft Teams and Power Platform)
  • Azure platform management in a commercial environment
  • Scripting (Powershell)
  • Documenting configuration and developing user support materials
  • Networking, IP schema and associated aspects

Benefits include:

  • Holidays: 24 days, going up to 25 after 3 years and up to 26 after 5 years of employment. The company gives you the opportunity to buy/sell up to 3 days per year.
  • Bonus
  • Enhance Pension
  • Private Medical Insurance
  • Life insurance
  • Employee Rewards Portal: access to exclusive discounts and flexible benefits such as Cycle to Work and EV car Salary Sacrifice Scheme.
  • Enhanced Family Friendly benefits: Enhanced maternity and paternity pay and paid time off when receiving fertility treatment.
  • Volunteering day: one day a year fully paid.