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Shift Team Leader

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Gateshead Tyne and Wear, United Kingdom Graphic Packaging International - Europe Full time

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities.

With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.
Whilst on shift and in the absence of any departmental management you are responsible for the whole Finishing department, and you may also have to make decisions in patching / flat-pack as and when required. You should look to optimise production output for the finishing department through effective organisation, co-ordination and resource management. Striving for continual improvements in machine productivity and efficiency, waste reduction, product quality and customer service levels. We are a target driven company and performance, and quality targets need to be achieved.

Communicate Company goals, safety practices, and deadlines to team.
To set and achieve targets in key performance in Health & Safety, machine productivity and efficiency, waste, quality and customer service levels. Ensure compliance with all existing systems, standards and procedures & provide regular performance statistics/ reports as directed
Support the Finishing Manager in achieving weekly targets in respect of production output, work in progress, service levels and machine efficiencies.
Provide training to instil a Lean culture throughout the department, identifying opportunities for cost reductions in areas such as overtime, consumables, maintenance and waste
Improve customer quality and service levels to reduce customer complaints. Provide quality customer service, including interacting with customers (internal/external), and effectively handling customer complaints.
Support with hiring and training of new team members
Experience of working within a Printing/Packaging environment preferred
Experience of Leary system’s and data capture.
Strong Management/Leadership Skills
Strong commercial awareness
Excellent management and problem-solving skills.

Computer literate at intermediate level in all Microsoft packages, particularly Microsoft Excel and Outlook/Email – able to produce clear, concise reports, graphs and presentations.
Strong Management/Leadership Skills

Graphic Packaging is an Equal Opportunity Employer. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law.