Account Director

4 weeks ago


Teignbridge Devon, United Kingdom OT Group Full time
Key responsibilities & accountabilities:

·To have complete responsibility and accountability for larger strategic account and the full portfolio of accounts making up the dedicated accounts team for Wildhearts customers within OTG

·To achieve all Account Sales, GP and Profit targets and comply with sector-specific Minimum Standards of Performance (MSOPs)

·To develop and implement an annual business plan for both the full area and your larger accounts to ensure profitable delivery and business growth

·To manage a team of AMs and/or administration support staff to ensure operational targets are achieved

·To develop strong relationships with principle customer decision makers in order to enhance the strategic relationship

·To effectively manage all direct reports in line with Company policies and procedures

·To recommend improvements / enhancements to sales systems, tools and procedures

·To hold regular team meetings, in order to share best practice initiatives

·To maintain and deliver suitable levels of management information to both internal and external customers

·To develop, audit and renew networks and develop productive and effective working relationships at all levels of the business, both internally and externally

·To measure and monitor ‘customer satisfaction through a structured assessment process and liaise with the marketing function in order to implement recommendations for future improvements

Skills & Knowledge

·Exceptional communication skills at a senior level and wider audience

·Excellent organisational and planning skills.

·Extremely Commercially astute.

·Ability to analyse management information

·Sales skillset and experience is a distinct advantage, however training will be given to the right candidate

·Self-motivated individual with a drive to hit sales numbers and activity KPIs

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