Digital Inclusion Support Officer

4 weeks ago

United Kingdom Saatchi & Saatchi Full time

**Audio & Visual Technician**40 Chancery Lane, London, WC2A 1JA**Company
Description**

At Saatchi & Saatchi we have a simple ambition to make the most influential
creative ideas in Modern Britain.

Ideas that are influential in driving business growth, building meaning in
consumers lives, in our client’s organisations creating energy and in culture
shaping change.

Our founding spirit of Nothing is Impossible is more important now than ever
before. We see it as a simple mindset that allows us to do unbelievable
things, driven by the power of creativity.

Our culture is one of chutzpah and openness; of audacity, optimism and
inclusivity. Because if you are going to attempt impossible things you have to
have the talent, energy and belief to achieve them.

**Job Description**

We are looking for an on-site AV Technician providing a professional Audio &
Visual Support service to the various meeting rooms and event spaces within
the three Publicis Groupe London campuses, Chancery Lane, TVC & Turnmills.

The chosen candidate should have previous experience working within the audio
& visual industry. Being accountable & responsible for delivering all the
audio & visual requirements to satisfy the day-to-day business needs, while
having the ability to remain calm and focused especially in situations under
extreme pressure. This includes being responsible for the setup and design of
AV equipment for client pitches and events internally and externally, making
sure everything tech wise runs as smoothly as possible and being on hand to
support throughout. This also includes having good knowledge and understanding
within live broadcast webinars for live events and presentations streamed
online.

This person needs to be highly resourceful, flexible, innovative,
enthusiastic, someone who is extremely reliable, with good problem-solving
skills and who is willing to work in a small team whilst also being able to
work independently. Someone that has a firm interest and knowledge in the
world of blue-chip audio & visual technology, who is proactively willing to
research new solutions and technologies to support our team, processes and
evolving tech requests.

**Key Responsibilities:**

* Lead tech checks in meeting rooms on daily basis ensuring that all equipment is fully functional. Further tech checks carried out ahead of client meetings & pitches, ensuring conferencing details provided are compatible with in-house VC systems.
* Provide a dedicated and professional AV support service to colleagues & clients at all levels of the business. Having the ability to troubleshoot in situations under extreme pressure, while remaining calm and focused at all times and being able to communicate effectively.
* Installation, setup & configuration of technical AVVC equipment, AV systems & software in a proficient manner. (Display Screens, Vision Switchers, Video Conferencing & Streaming of Live Events, Audio & PA Systems, Wireless Technology, Digital Signage)
* Maintenance and minor repair of AV equipment to provide a fully functioning service.
* Working on a range of other more advanced AV activities which currently includes Video Conferencing configuration, Audio & Video RecordingCapturing, Video Editing and Digital Encoding.
* Respond to all meeting room and event bookings as directed, ensuring that the required equipment is available and fully functional.
* Scheduling online meetings & being available as a Live Support Assistant.
* Basic Filmography Skills | Setting up of Video Camera’s, Audio & Lighting
* Digital Encoding of Video Files making sure they are in the correct in the correct spec for the various S&S; Social Media platforms.

**Qualifications**

* Having good knowledge & passion for Audio & Visual Technology.
* (Display Screens, Video Conferencing Systems & Streaming of Live Events, Vision Switchers, Audio Mixers, PA Systems, Control Systems).
* Extensive knowledge of Windows PC and Mac along with the following applications: Microsoft Office 365 (inc Powerpoint), Keynote, Google Slides, Adobe platforms - Premiere, Media Encoder, Photoshop and the following Web Conferencing platforms; MS Teams, Zoom, BlueJeans, WebEx,Google Meets.
* Creative thinker with problem solving skills while having the ability to learn new concepts.
* Good people skills and ability to work across departments good communication skills is essential.
* Having the ability to remain calm & focused at all times.
* Self-motivated and able to work collaboratively across organisations.
* Strong verbal and written communication skills.
* Effective time management. Must be able to prioritise and multi-task effectively.
* Good knowledge in the various digital file formats and their screen resolution & bit rates, etc.

**Additional Information**

**Saatchi & Saatchi** has fantastic benefits on offer to all of our employees.
In addition to the classics, Pension, Life Assurance, Private Medical and
Income Protection Plans we also offer;

* **WORK YOUR WORLD** opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
* **REFLECTION DAYS** - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
* **HELP@HAND BENEFITS 247** helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
* **FAMILY FRIENDLY POLICIES** We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
* **HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF** You are entitled to an additional day off for your birthday.
* **AGENCY DISCOUNTS** , onsite gym, and discount in our onsite restaurantbar, “The Pregnant Man”.

**Diversity & Inclusion**

Diversity and inclusion are a core part of our DNA at Saatchi. We’re committed
to building an inclusive culture that encourages, celebrates, and supports our
wonderfully diverse employee group irrelevant of their age, gender identity,
race, sexual orientation, physical or mental ability or ethnicity. Diversity
and inclusion fuel our creativity and innovation, it enables us to be closer
to our people and audiences. We will continue to strive to create a culture
and environment where everyone feels empowered and more importantly
comfortable enough to bring their full, authentic selves to work.

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