Amazon Manager
2 weeks ago
Amazon’s Carrier Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. You will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in between. You’ll help us optimise our supply chains to make our customer experience even better and our business more energy and cost efficient.
Continuous Improvement Management with carriers
- Support the planning and organisation of complex projects
- Support Contract management and contract compliance for existing and new routes/carrier
- Recommend Line Haul carrier allocation to routes/replacements (based on optimum of cost and performance)
- Prepare and participate recurrent Ops calls, business reviews, QBRs, Customer Service workshops (to support the improvement plans)
- Develop relationships with Line Haul providers that facilitate communication and visibility across Amazon’s line haul network
To be successful in this role, you need a passion for making data driven decisions which will have direct impact on customer experience. The ability to remain flexible and adapt to learning new tools and systems is instrumental in your role on the team. You’ll work with a number of teams to navigate challenges as and when situations impact our network. You’ll spend time resolving temporary issues and looking at the bigger picture to drive Amazon towards achieving new objectives. This role is both proactive and reactive, and you’ll have the opportunity to help forecast and plan for new projects.
As a Carrier Manager, you’ll need to help with both on-the-ground tasks and more tactical work. There may be flexibility to choose your location or work remotely on occasion.
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. BASIC QUALIFICATIONS- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience in analyzing data to drive decisions
- Experience using data and metrics to determine and drive improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Bachelor's degree
PREFERRED QUALIFICATIONS- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience building processes, project management, and schedules
- Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.
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