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1 day ago
Database Management Specialist ( Remote) United Kingdon (Remote. 12 month contract ( Excellent potential for extension or permanent )
Full-time: Our client is a thriving educational tech company that envisions a world where anyone, anywhere can transform their life by accessing the world’s best learning experience. They are also a strong, fun-loving community that shares meals, music, volunteering, sports, and more
This role is crucial for the complete oversight, accuracy, and maintenance of our enterprise content catalog product. This will be a cross-functional role that interfaces with stakeholders across product, product marketing, content, and sales. This person should be experienced in data with at least some knowledge of operations, and committed to taking a customer-centric approach.
Responsible for the comprehensive oversight, accuracy, and maintenance of the enterprise content catalog product
Understand the various content products that Enterprise customers consume (such as Academies) and ensure that the broader enterprise catalog supports these products
Respond to, troubleshoot, and resolve any data issues related to the enterprise content catalog as reported by internal stakeholders
Liaise across product, product marketing, content, and sales teams to understand stakeholder needs and to seek out key information needed for the enterprise catalog
Develop and update business requirements by consulting with field teams to determine the most useful information/metadata for enterprise customers to understand and utilize content for their learners.
Data Management & Maintenance:
Regularly maintain the quality of the data and ensure data is correct and precise through regular proactive audits.
Collaborate cross-functionally to ensure that products and customer-facing assets derived from the content catalog are accurate, efficient, and fully operational
Flag concerns about content maintenance and ensure proper teams are informed and able to take action.
Quality Assurance Processes:
Implement continuous quality assurance processes to prevent future errors and ensure data accuracy
Foster streamlined communication and coordination between internal cross-functional teams including data science, product, product marketing, and sales teams
4+ yrs Database Management experience in relations to coordinating and operations side
~ Must have experience and comfort with data (living in data all day) Not doing complex data analysis; Experience in data management, quality assurance, and error correction
~ Experience to regularly maintain the quality of the data and ensure data is correct and precise through regular proactive audits.
~ Collaborate cross-functionally to ensure that products and customer-facing assets derived from the content catalog are accurate, efficient, and fully operational
~ Experience with attention to detail work and a proactive approach to data accuracy and quality
~ Experience with or comfortable working with data teams and be able to speak in a way that makes sense to those teams
~ Experience to manipulate process data to glean insights
~ Bonus: Experience in higher education industry and/or learning content
~ Bonus: Familiarity with catalog management(Managing the database for course titles and making sure its accurate)
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