Membership Administrator, Bath

4 weeks ago


Bath Somerset, United Kingdom Workingmums Full time

REED Business Support Bath is delighted to be working with a business based in their stunning office in Bath in their search for a Membership Administrator.

Permanent role

GBP23,419 pro rata

Part-time - 30 hours / 4 days

9-5.30pm

The successful Membership Administrator will provide full administrative and customer support to the Membership team and will work in the office.

Typical duties include:

  • Providing exceptional experience to their members and supporters
  • Being the first port of call for all incoming telephone enquiries
  • Helping to develop and maintain relationships
  • Processing renewals
  • Opening the post and distributing
  • Processing correspondence
  • Updating the CRM
  • Any other ad hoc duties as required by the manager

The ideal candidate should have:

  • An enthusiastic, hard-working, team player attitude
  • Excellent interpersonal and relationship-building skills
  • Excellent communication skills, both written and verbal - with an engaging and professional telephone manner
  • Excellent organisational and administration skills
  • The ability to follow procedures and work accurately, with excellent attention to detail
  • Numeracy skills
  • Experience of using CRM databases
  • Experience of using Microsoft Office (Word / Excel / Outlook)
  • Confidence in participating in online meetings such as MS Teams

If you would like to hear more about this fabulous new role please email me at or call me on and click 'apply'

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