Account Executive

4 weeks ago

London, United Kingdom Willis Towers Watson Full time

The Role

Our Upstream NaturalResourcesClient ServicingTeam is looking for an Account Executive based primarily in our London office. You will be aligned with our Upstream sales and broking colleagues in London and our global network offices.

We are an integral part of the end-to-end client servicing function, beginning with leading the discussions with our clients to establish their insurance requirements through to the completion of the insurance product. This often takes the form of face-to-face meetings with the client as well as the insurance market to carry out programme and structure design workshops. We work closely with the London market broker during the process and co-ordinate all stages of the placement with key stakeholders involved, which could include Captive insurers, Lenders / Legal Advisors, Engineering professionals and/or Surveyors and Valuation companies.

Theroleencompassesregular clientandunderwritercontact,inperson(whetherinouroffice orat their location), or via all other available communication method.

Key Duties

  • Understandtheclients’business andtheirriskmanagementneedsandlook for solutionsto deliver those needs through the provision of ongoing service.
  • Providetechnical,industry andsubjectmatterexpertisewhererequired.
  • Liaisewithclientsandbuildstrong relationships.
  • Determineappropriatesolutions,structure,priceandplacementstrategiesthatmeetthe clients’ needs and deliver profitable business for a range of clients.
  • Identifyprimarybudgetholders anddecisionmakers withinclients,establishandmaintain active relationships with these people.
  • Growexisting portfoliobyidentifyingnewfromexisting opportunities.
  • Workalongside(andprovide directionasappropriate)tothe NaturalResources Account Handlers based in Mumbai.
  • Providerenewal documentationwiththesupportofAccountHandlers andBrokers
  • Respondquicklyandaccuratelytonewbusiness introductions.
  • Activelyidentifyopportunitiestoworkwithcolleaguesacross thebusinesstocapitaliseon account penetration and cross selling opportunities.
  • Maintainadetailedknowledge ofproductsandservicesoffered by WTW to enable identification of cross selling for differing lines of business opportunities.
  • Checkpolicies,market presentationsandclient documentationasappropriate.
  • Designprogrammeandpricing structurestobestmeettheclient’sneeds basedon knowledge of the client, the insurance market and industry sector proposition.
  • Leadanddelivertheendtoendongoing clientservice,adhering tostandardisedpolicies, procedures and service standards.
  • Developmentofserviceplansthatdefine theengagementandtimingofengagementwiththe client.
  • ManageKeyPerformanceIndicators(KPI’s)/ServiceLevelAgreements(SLA’s)toensure targets are met.

The Requirements

  • Natural Resources Insurance experience.
  • Trackrecord ofdeliveringhighlevelsofclientservice.
  • Experienceofworkingwithandadhering toprocessesandsystemstosupportclientservice delivery.
  • Skilledatbuildingeffective relationships,atalllevels, withclients,prospects,associates, insurers and external specialists.
  • AbilitytorepresentthepracticeandWTW withintegrityandcredibility
  • Strongcommunication,negotiationandinfluencingskills
  • Preferably with professional qualifications, e.g. ACII or similar country equivalent, or relevant industry experience

Our work style

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients.

We understand flexibility is key to supporting an inclusive and diverse workforce and WTW offers flexible working opportunities and part-time working.

What can we offer you?

As an industry leader, we offer a competitive salary and an excellent benefits package including: pension, life insurance, medical insurance, eye care voucher and flexible benefits including critical illness cover, dental cover and many other options.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

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