Business Operations Analyst

3 weeks ago

United Kingdom Ingram Content Group Full time

Become a part of an innovative team helping to revolutionize the way publishers make books available in an on-demand world and helping to revolutionize the way that publisher content reaches readers around the world

Ingram Content Group is one of the world's largest and most trusted distributors of physical and digital content. Thousands of publishers, retailers, and libraries worldwide use our products and services to realize the full business potential of books, regardless of format.

Ingram Content Group has earned its lead position and reputation by offering excellent service and creating innovative, integrated solutions. Our customers have access to best-of-class digital, audio, print, print-on-demand, inventory management, wholesale and full-service distribution programs.

For more information about Ingram Content Group, or to view the job description and apply online, please visit our website at

Job Description

Job Summary:

Ensuring availability of stock from our IPSUK warehouse for our client publishers and to help the sales team achieve their goals.

Working closely across various Ingram Content departments, as well as with client publishers, on both stock and metadata whilst also continuously assessing processes, policies and systems for improvements; streamlining and updating where appropriate

Working as part of a small team, this is a varied role which requires excellent organisational skills and a strong sense of initiative.

  • Inventory and stock management: tasks include regular stock ordering from our US warehouse; tracking shipments and publisher-direct shipments and monitoring stock availability for new publications.
  • Compiles and transforms raw data into meaningful and useful reports to reveal Financial, Sales and Operational performance insights and to enable effective strategic and tactical decision making.
  • Produces regular, periodic and ad-hoc reports for sales associates, clients and senior management.
  • Performs various information-gathering tasks such as backlist analysis, retail analysis, industry trends analysis, historical sales volume, product availability, and demand forecasting for presentation to clients or sales associates.
  • Coordinates day-to-day maintenance of sales tracking projection system, sales rep and publisher coding.
  • Works alongside the IPSUK Integrations Team on client on-boarding and off-boarding operational processes
  • Working with the Inventory Management team on identifying publisher opportunities for printing via LSI
  • Creates and maintains effective and streamlined operational policies and procedures to ensure they will satisfy customer and client publisher requirements and providing recommendations for process improvements where necessary.
  • Conducts regular updates with clients and internal associate to ensure deadlines and timelines are being met.
  • Defines and monitors processes within internal warehouse operations and I.T. teams to ensure they are in place and will satisfy IPSUK customer and Client Publisher requirements.
  • Collaborating with the data feed teams to ensure internal feeds are correctly working for full service clients out of our IPSUK warehouse
  • Managing metadata with external partners
  • Working with publisher client managers and publishers to assist with publisher queries
  • Other duties as assigned
  • To be responsible for your own Health and Safety and be aware of factors affecting your colleagues in order to maintain a safe environment.

Essential Physical Demands:

  • Ability to sit at workstation for extended periods of time
  • Ability to work effectively using a personal computer for long periods of time
  • Ability to operate computer equipment, including keyboard and monitor, phone equipment and other necessary office equipment
  • Ability to travel regularly to other UK, European or US Company premises or Client Sites as required.
Qualifications

Qualifications (Typical Experience, Typical Education, Knowledge/Skills/Abilities):

Experience:

  • 3 years experience in an operations or inventory environment in an analytical role

Education:

  • Bachelor’s degree or year for year related experience

Skills:

  • Highly proficient and confident in Excel
  • High attention to detail
  • Extensive organisational skills
  • Problem-solving skills
  • Prioritisation and time management skills
  • Process and project monitoring skills
  • Knowledge of organisation, operating procedures, and policies of the company
  • Ability to work to a deadline.
  • Ability to use MS Excel, Word, and PowerPoint
  • Ability to be flexible/multi-task based on workflow demands.
  • Ability to speak, write and read the English language.
  • Ability to develop constructive and cooperative working relationships with others and maintain them over time.
  • Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations.
  • Ability to maintain consistent, punctual, and regular attendance.
  • Ability to receive and give information in a courteous manner over the telephone, via electronic communication or in person.
  • Ability to engage in active listening with coworkers, management, and clients/customers.
  • Ability to apply new knowledge, technology, and procedure to job responsibilities.
  • Ability to meet and maintain performance objectives (standards)
  • Ability to maintain full time work schedule during normal company operating hours.
Additional Information
  • Life Assurance
  • Company Pension Scheme
  • Company Sick Pay Scheme
  • Continuous Professional Development and Training Opportunities
#J-18808-Ljbffr

  • Business Analyst

    2 weeks ago

    United Kingdom Consult Energy UK Full time

    BUSINESS ANALYST An experienced Business Analyst is required to join one our established leading energy business on a permanent basis. To help with business growth and identify, document and analyse new opportunities or improvements. Essential Experience Experience in business analysis, requirements gathering, as-is/to-be Strong stakeholder engagement...

  • Business Analyst

    1 month ago

    United Kingdom Linking Humans Full time

    ServiceNow Business Analyst (6-Month Contract, Outside IR35) Location: United Kingdom (Remote) Contract Term: 6 months, Outside IR35 Start Date: ASAP Location: 2 day a week in London We are seeking a highly skilled ServiceNow Business Analyst for a pivotal 6-month contract role, situated outside of IR35. This position is ideal for a strategic...

  • Training Business Analyst

    2 weeks ago

    United Kingdom Consult Energy UK Full time

    BUSINESS ANALYST An experienced Business Analyst is required to join one our established leading energy business on a permanent basis. To help with business growth and identify, document and analyse new opportunities or improvements. Experience in business analysis, requirements gathering, as-is/to-be Ability to conduct cost-benefit analysis and help...

  • Reward Analyst

    5 days ago

    United Kingdom MTC OPERATIONS LIMITED Full time

    We are looking for a Reward Analyst to join our HR People Experience Team based in Coventry. The main purpose of this role will be to research trends, analyse and present data to support the development and delivery of the Reward and Recognition Strategy; The main responsibilities will be: Create models and build insight to enable the business to...

  • Reward Analyst

    6 days ago

    United Kingdom MTC OPERATIONS LIMITED Full time

    We are looking for a Reward Analyst to join our HR People Experience Team based in Coventry. The main purpose of this role will be to research trends, analyse and present data to support the development and delivery of the Reward and Recognition Strategy; The main responsibilities will be: Create models and build insight to enable the business to...

  • Business Analyst

    39 minutes ago

    United Kingdom Investigo Full time

    Hybrid (travelling into the office up to 2 days a week) Office is based in West Yorkshire R2R Business Analyst ~£Hybrid (travelling into the office up to 2 days a week) ~ Office is based in West Yorkshire Investigo are currently engaged with a growing business based in West Yorkshire who are going through a big period of change and therefore are...

  • Analyst, Operations

    4 weeks ago

    United Kingdom Greater Giving, Inc. Full time

    Purpose This role will focus on Operations and Support of various GMAS North America, United Kingdom and Asia Pacific applications. This role will focus on monitoring the production and certification environment to ensure application SLA’s are met. Essential Duties ● Participate in business enhancements on the Merchant Accounting System,...

  • Business Analyst

    6 days ago

    United Kingdom Agilekrc Full time

    Agile Business Analyst certification (AgileBA) AgileBA training equips you with the key skills needed by agile business analysts. These instructor-led AgileBA training courses equip you with the key agile business analyst practices needed on agile projects. These include agile approaches to managing requirements, testing, estimating, and evaluating benefits...

  • Junior Business Analyst

    1 week ago

    United Kingdom Intertek Full time

    Join Intertek, Business Assurance Group as a Junior Business Analyst . This role is critical for ensuring the accuracy of financial and operational metrics, streamlining reporting processes, and developing forecasting models. The ideal candidate is a team player who is flexible and effective under pressure, with exceptional analytical skills and...

  • Claims Business Analyst

    2 weeks ago

    United Kingdom Albany Beck Full time

    Albany Beck are hiring for a Claims Business Analyst to work on a long term programme of work with a global insurance firm. They are committed to delivering cutting-edge solutions in the rapidly evolving insurance landscape. As they continue to expand their operations, they are seeking a talented and motivated Claims Business Analyst to join their dynamic...

  • Junior Business Analyst

    1 week ago

    United Kingdom TalentSpa Recuitment Full time

    We're on the hunt for a dynamic Junior Business Analyst to join our vibrant team at the heart of Lea Riverside. Dive into the pulse of our bustling workplace, where every day brings new challenges and opportunities to make your mark in the world of business. Hours of Work: Permanent, Full Time, Monday - Friday 37.Junior Business Analyst Duties: Come aboard...

  • Analyst / Business Analyst

    1 month ago

    United Kingdom Kensington Mortgages Full time

    When we started Kensington we were the first specialist lender to offer mortgages to people the high street turned down. Over 25 years later, we're the UK's leading specialist mortgage lender still blazing a trail offering people the chance to get a mortgage. In a market where changing lifestyles mean more people are falling outside the traditional...

  • Analyst / Business Analyst

    3 weeks ago

    United Kingdom Kensington Mortgages Full time

    When we started Kensington we were the first specialist lender to offer mortgages to people the high street turned down. Over 25 years later, we're the UK's leading specialist mortgage lender still blazing a trail offering people the chance to get a mortgage. In a market where changing lifestyles mean more people are falling outside the traditional...

  • Business Analyst

    1 month ago

    United Kingdom CGI Full time

    Business Analysts Business Analysis (functional and technical) Employment Type: Full Time CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.We are committed to...

  • Business Analyst

    5 days ago

    United Kingdom Practicus Full time

    Business Analyst - Operating Model 6-month contract (Outside IR35) - £400-450 a day 2 days a week on-site - Worcestershire Our client is based in the public sector and looking for a Business Analyst to support the project's people/ culture side and business transition activities. The candidate will support in understanding the current as-is operating...

  • Business Analyst

    4 days ago

    united kingdom Practicus Full time

    Business Analyst - Operating Model6-month contract (Outside IR35) - £400-450 a day2 days a week on-site - Worcestershire Our client is based in the public sector and looking for a Business Analyst to support the project's people/ culture side and business transition activities. The candidate will support in understanding the current as-is operating model...

  • Business Analyst

    5 days ago

    United Kingdom Practicus Full time

    Business Analyst - Operating Model 6-month contract (Outside IR35) - £400-450 a day 2 days a week on-site - Worcestershire Our client is based in the public sector and looking for a Business Analyst to support the project's people/ culture side and business transition activities. The candidate will support in understanding the current as-is operating...

  • IAM Business Analyst

    1 day ago

    United Kingdom Maxwell Bond Full time €75,000

    IAM Business Analyst - Fully Remote - Up to £75,000 Maxwell Bond have partnered with an award wining global consultancy who are currently looking to expand within their IAM function, The Role The role of the Identity and Access Management Business Analyst is key. You will be responsible for building relationships with clients. Your role will involve...

  • IAM Business Analyst

    6 hours ago

    United Kingdom Maxwell Bond Full time

    IAM Business Analyst - Fully Remote - Up to £75,000Maxwell Bond have partnered with an award wining global consultancy who are currently looking to expand within their IAM function,The RoleThe role of the Identity and Access Management Business Analyst is key. You will be responsible for building relationships with clients. Your role will involve gathering...

  • IAM Business Analyst

    24 hours ago

    united kingdom Maxwell Bond Full time

    IAM Business Analyst - Fully Remote - Up to £75,000Maxwell Bond have partnered with an award wining global consultancy who are currently looking to expand within their IAM function,The RoleThe role of the Identity and Access Management Business Analyst is key. You will be responsible for building relationships with clients. Your role will involve gathering...