Technology Support Analyst

5 days ago


United Kingdom Ryder Reid Legal Full time

Ryder Reid Lega l is seeking a Technology Support Analyst to join the established IT team of one of our global law firm clients on a permanent basis at their stunning London office. In this role, you will be responsible for the day-to-day support of PC hardware and software, including imaging, installing, diagnosing, repairing, maintaining, and upgrading systems. Your strong analytical skills and ability to handle multiple priorities will be crucial in this high-pressure environment. Please note this position will be working a 10am – 6pm shift.

Key Responsibilities:

  • Provide 1st line phone support for the Global IT Service Desk.
  • Deliver prompt, professional, and courteous service on all customer requests.
  • Troubleshoot and resolve desktop computing issues.
  • Assist with conference technology setup and support.
  • Document new findings, solutions, and processes.

Qualifications:

  • Computer Science or Technical qualification.
  • Proven experience in a professional services environment; law firm experience preferred.
  • Strong verbal and written communication skills.
  • A+ and/or Microsoft certification desirable.
  • ITIL Foundation certification is a plus.

Technologies:

  • Proficient in Windows 10 OS, Microsoft Suite, Zoom, WebEx, Skype for Business, and Citrix.
  • Knowledge of iOS setup and troubleshooting, networks, and VOIP systems.

Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.

Ryder Reid Legal is a recruitment specialist. For almost thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.



  • United Kingdom Senior SOC Analyst Full time

    Senior SOC Analyst Derby (1 day a week onsite) Are you an experienced Senior SOC Analyst looking for an opportunity to lead and shape security operations in a dynamic, fast-paced environment? We are seeking a skilled cybersecurity professional to join a growing SOC team, where you'll play a critical role in safeguarding my client's assets and...


  • United Kingdom Senior SOC Analyst Full time

    Senior SOC Analyst Derby (1 day a week onsite) Are you an experienced Senior SOC Analyst looking for an opportunity to lead and shape security operations in a dynamic, fast-paced environment? We are seeking a skilled cybersecurity professional to join a growing SOC team, where you'll play a critical role in safeguarding my client's assets and...


  • United Kingdom Senior SOC Analyst Full time

    Senior SOC Analyst Derby (1 day a week onsite) Are you an experienced Senior SOC Analyst looking for an opportunity to lead and shape security operations in a dynamic, fast-paced environment? We are seeking a skilled cybersecurity professional to join a growing SOC team, where you'll play a critical role in safeguarding my client's assets and...

  • Business Analyst

    5 days ago


    United Kingdom X4 Technology Full time

    Outside IR35 Contract £600 - £700 per day Hybrid (3x per week, Central London) X4 Technology are offering the opportunity for a Business Analyst to come and work alongside a fast growing Energy & Commodity trading company who are embarking on multiple exciting long-term projects. As the Business Analyst you will: Provide reporting and tooling...

  • Data Analyst

    4 weeks ago


    United Kingdom Cpl Resources - Technology Full time £55,000

    Senior Data AnalystAt Cpl Resources - Technology, we are seeking a highly skilled Senior Data Analyst to join our Quota and Capacity Planning team. As a key member of our team, you will partner with various functions to support the regional Sales and Strategy teams through the company's annual quota planning cycle and throughout the year as the organization...

  • Data Analyst

    4 weeks ago


    United Kingdom Cpl Resources - Technology Full time £55,000

    Senior Data AnalystAt Cpl Resources - Technology, we are seeking a highly skilled Senior Data Analyst to join our Quota and Capacity Planning team. As a key member of our team, you will partner with various functions to support the regional Sales and Strategy teams through the company's annual quota planning cycle and throughout the year as the organization...


  • United Kingdom Systal Technology Solutions Full time

    Network Analyst Glasgow Competitive Salary and Benefits Systal is a global managed network and security service and transformation specialist. We consult, deploy, and integrate multi-vendor technologies which help enterprise businesses maximise the security and value of their complex IT infrastructure. Across our 24/7 Network and Security Operations...

  • Data Analyst

    4 weeks ago


    United Kingdom Cpl Resources - Technology Full time £55,000

    Senior Data AnalystAt Cpl Resources - Technology, we are seeking a highly skilled Senior Data Analyst to join our Quota and Capacity Planning team. As a key member of our team, you will play a critical role in supporting our regional Sales and Strategy teams through the annual quota planning cycle and beyond.This is a dynamic and fast-paced environment where...

  • Data Analyst

    4 weeks ago


    United Kingdom Cpl Resources - Technology Full time £55,000

    Senior Data AnalystAt Cpl Resources - Technology, we are seeking a highly skilled Senior Data Analyst to join our Quota and Capacity Planning team. As a key member of our team, you will play a critical role in supporting our regional Sales and Strategy teams through the annual quota planning cycle and beyond.This is a dynamic and fast-paced environment where...


  • United Kingdom GIOS Technology Full time

    We are hiring for Business Analyst - Treasury management Location: Northampton - Hybrid/ 2 days per week in office Prior experience as a Business Analyst in the financial services industry, with a strong emphasis on cash management. Knowledge of cash management systems and platforms (e.g., Treasury Workstation, GTreasury). Strong understanding of...


  • United Kingdom Crimson Full time

    IT Support Analyst Stoke-On-Trent Hybrid - 2-3 days on site per week £30,000 per annum Great opportunity for an IT Support Analyst to provide all levels of support across the clients application catalogue and technology landscape in line with Service Level Agreements and to undertake consultation and advisory responsibilities for any project work as...


  • United Kingdom Harnham Full time €35,000

    MARKETING TECHNOLOGY ANALYST UP TO £35,000 + BONUS REMOTE – 1 day a month in Bristol THE COMPANY This business is a leading publisher that operates in the Accounting & Finance sector. They have put marketing at the heart of the business! THE ROLE As a Marketing Technology Analyst, you can expect to be involved in the following: Overseeing the...


  • United Kingdom Harnham Full time

    MARKETING TECHNOLOGY ANALYSTUP TO £35,000 + BONUSREMOTE – 1 day a month in BristolTHE COMPANYThis business is a leading publisher that operates in the Accounting & Finance sector. They have put marketing at the heart of the business!THE ROLEAs a Marketing Technology Analyst, you can expect to be involved in the following:Overseeing the company’s...


  • United Kingdom Harnham Full time

    MARKETING TECHNOLOGY ANALYSTUP TO £35,000 + BONUSREMOTE – 1 day a month in BristolTHE COMPANYThis business is a leading publisher that operates in the Accounting & Finance sector. They have put marketing at the heart of the business!THE ROLEAs a Marketing Technology Analyst, you can expect to be involved in the following:Overseeing the company’s...

  • Business Analyst

    5 days ago


    United Kingdom X4 Technology Full time

    Outside IR35 Contract £600 - £700 per day Hybrid (3x per week, Central London) X4 Technology are offering the opportunity for a Business Analyst to come and work alongside a fast growing Energy & Commodity trading company who are embarking on multiple exciting long-term projects. As the Business Analyst you will: Provide reporting and tooling business...


  • United Kingdom DXC Technology Full time

    DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The...


  • United Kingdom DXC Technology Full time

    DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The...


  • United Kingdom DXC Technology Full time

    DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The...


  • United Kingdom Movement8 Full time

    IT Support Analyst – 2nd line, Windows, IT Change Projects We are hiring for a seasoned Support Analyst on a permanent basis to work onsite in the north east Birmingham area. This is a really interesting role encompassing IT Support for users but bespoke application support and involvement in plenty of IT Change projects. As such there will be...


  • United Kingdom Movement8 Full time

    IT Support Analyst – 2nd line, Windows, IT Change Projects We are hiring for a seasoned Support Analyst on a permanent basis to work onsite in the north east Birmingham area. This is a really interesting role encompassing IT Support for users but bespoke application support and involvement in plenty of IT Change projects. As such there will be...