Junior Support Engineer
4 weeks ago
As a Junior Support Engineer for Kratos IT, you will provide day-to-day support and troubleshooting, as well as installation work directly to our customers, from our offices located in Borough Green, Sevenoaks.
Responsibilities
- Work as part of a team to provide technical support for customers’ existing hardware and/or software installations and resolve as soon as reasonably possible using the resources available to you.
- Answer customer phone calls, log support tickets and work on them through to resolution.
- Install, configure and support desktop operating systems. (Mainly Windows 10 onwards) as well as basic support for server applications.
- Respond to alerts from our various monitoring systems to provide proactive maintenance and support, resulting in less downtime for our customers.
- Provide on-site support to customers when required.
Skills & Requirements
- Good to excellent understanding of Microsoft Desktop operating systems.
- Basic to good understanding of networking concepts such as DNS, DHCP etc.
- Basic understanding of mobile device troubleshooting (iPhone & Android)
- Eagerness to learn and become proficient in our core product stack.
- Excellent phone manner and customer service attitude. As well as the ability to describe and demonstrate complex issues in a way customers will understand.
- Excellent written English; most of your work will be customer facing. (Emails, documentation etc.)
- Ideally have 1+ years experience within a MSP environment.
Desired Qualifications
At Kratos IT we don’t require any formal I.T qualifications for any technical role. It’s the quality of your work and experience that matters here. But having them is a good way of showing what you’ve achieved prior to joining us.
No candidate will meet every single desired qualification or skill requirement. If your experience looks a little different from what we’ve identified and you think you can bring value to the role we’d love to learn more about you
Other Information
Kratos IT offer a competitive salary as well as taking pride in having an employee focused work environment. As part of keeping our customers and our team happy, we very rarely take on work outside of South-East London and Kent, to ensure the best balance of responsiveness to our customers and a healthy work/life balance for our employees.
We will always ensure our staff play key roles in our ongoing expansion as we build Kratos IT into the best IT provider in the South-East. Such that there will be plenty of opportunities to progress your career within the company.
If you have any further questions regarding this role, please email us at people@kratosit.co.uk
#J-18808-Ljbffr-
Junior Trainee Coordinator
3 days ago
United Kingdom Junior Adventures Group Full timeLeading a team of Educators, you will manage a service at a primary school in the hours before and after school for children aged 5-12 years. You'll have the support of a state specific office, plus regional managers who regularly visit and mentor you at your service. Develop and facilitate an engaging child-centered program full of exciting experiences...
-
Junior AWS DevOps Support Engineer
1 day ago
United Kingdom TechShack Full timeJunior DevOps Support Engineer AWS - Outside IR35 - 1 stage interview process - 12 Month Contract - Fully Remote One of my clients is looking for a Junior DevOps Support Engineer on a fully remote basis. You will be monitoring and resolving components in AWS. Any experience or knowledge with AWS and a desire to to gain experience within AWS will be a...
-
Junior AWS DevOps Support Engineer
1 day ago
United Kingdom TechShack Full timeJunior DevOps Support Engineer AWS - Outside IR35 - 1 stage interview process - 12 Month Contract - Fully Remote One of my clients is looking for a Junior DevOps Support Engineer on a fully remote basis. You will be monitoring and resolving components in AWS. Any experience or knowledge with AWS and a desire to to gain experience within AWS will be a...
-
Junior AWS DevOps Support Engineer
2 days ago
United Kingdom TechShack Full timeJunior DevOps Support Engineer AWS - Outside IR35 - 1 stage interview process - 12 Month Contract - Fully RemoteOne of my clients is looking for a Junior DevOps Support Engineer on a fully remote basis. You will be monitoring and resolving components in AWS.Any experience or knowledge with AWS and a desire to to gain experience within AWS will be a...
-
Junior AWS DevOps Support Engineer
1 day ago
United Kingdom TechShack Full timeJunior DevOps Support Engineer AWS - Outside IR35 - 1 stage interview process - 12 Month Contract - Fully Remote One of my clients is looking for a Junior DevOps Support Engineer on a fully remote basis. You will be monitoring and resolving components in AWS. Any experience or knowledge with AWS and a desire to to gain experience within AWS will be a bonus....
-
Junior AWS DevOps Support Engineer
17 hours ago
United Kingdom TechShack Full timeJunior DevOps Support Engineer AWS - Outside IR35 - 1 stage interview process - 12 Month Contract - Fully RemoteOne of my clients is looking for a Junior DevOps Support Engineer on a fully remote basis. You will be monitoring and resolving components in AWS.Any experience or knowledge with AWS and a desire to to gain experience within AWS will be a...
-
3rd Line Support Engineer
2 weeks ago
United Kingdom The Engineer Full timeWould you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “Very Good” in the Best Companies to work for Awards? The role is remotely supporting our Managed Service customers and helping with internal support of the group of around 140 staff. Experience in providing support...
-
Junior Service Support Engineer
4 weeks ago
United Kingdom Gibtelecom Group Full timeWe’re looking for Junior IT Field Engineers to join our growing team. Provide remote and on-site installation/configuration of services for business customers. Provide customer-focused technical support and maintenance to our business customers, working to agreed quality standards and service level agreements. Knowledge of hardware support,...
-
Junior Engineer
3 days ago
United Kingdom Hotcam Full timeOur Junior Engineers assist Hotcam’s systems division in the devising and building of systems solutions that meet the requirements of our clients on location. This includes but is not limited to monitoring, fixed rigs, engineering, streaming, data workflows and colour pipelines. As a junior position within Hotcam, the role will be primarily focussed in...
-
3rd Line Support Engineer
4 days ago
United Kingdom The Engineer Full time €2,500Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “Very Good” in the Best Companies to work for Awards? This is a role for a highly motivated and driven individual who has a desire to be an integral part of the business. The role is remotely supporting our Managed...
-
Junior Support Engineer
2 weeks ago
United Kingdom Solid State Logic, Inc. Full timeReporting to: Support Manager Conditions: Full-time, Salaried SSL is looking for a Junior Support Engineer to join our UK Audio Creation Products team. The ideal candidate will be a confident, flexible, and motivated individual with good communication skills who wants to become an expert in all things SSL. Providing office-based technical and operational...
-
Junior IT Engineer
1 week ago
United Kingdom Understanding Recruitment Ltd Full time3 days ago Be among the first 25 applicants Direct message the job poster from Understanding Recruitment NFP Big Data Recruiter for Public Sector | Understanding Recruitment NFP An exciting opportunity for two Junior IT Engineers has arisen to join a fast growing and diversely skilled team within an established Estate Agency within London. With a great...
-
Junior Engineer
5 days ago
United Kingdom Questech Recruitment Ltd Full time €11 - €12JUNIOR ENGINEERING ASSISTANT/ DESIGN OFFICE We are recruiting for a junior engineering assistant to work for our client who are located in Brighouse, West Yorkshire. THE DUTIES: Producing and amending 2d CAD general layout drawings General planning duties Assisting in the design office ESSENTIAL EXPERIENCES & SKILLS: Previous...
-
Trainee Electrical Engineer
2 weeks ago
United Kingdom Automation Experts Full timeWe have an excellent opportunity with a company at the forefront of value-added engineering in the UK. With over a century's worth of experience and a reputation for supporting blue-chip clients across various industries, they’re now looking for two Junior Electrical Design Engineers to join their dynamic team. Junior Electrical Design Engineersx 2 £30k...
-
Junior Site Engineer
2 weeks ago
United Kingdom RTL Group Ltd Full timeMy client is a leading contractor in the civils sector. We are currently recruiting a Junior Site Engineer to complete an ongoing contract. Junior Site Engineer Responsibilities : Assisting with all setting out associated to the groundworks. Assisting with completing As-builts and surveys on site. Junior Site Engineer Requirements: CSCS...
-
Mechanical Engineer
2 days ago
United Kingdom The Engineer Full timeJob Title: Mechanical Engineer Location: Rosyth, Hybrid Arrangements Compensation: Competitive + Benefits Role Type: Full time / Permanent Role ID: SF56568 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Mechanical Engineer at Babcock LGE in Rosyth. Through expert engineering,...
-
Junior Engineer
2 days ago
United Kingdom Prodrill Energy Resource Solutions part of Zenith Energy Limited Full timeJunior Completion Engineer Our prestigious Client, a leading independent oil & gas company have a fantastic opportunity for a Junior Completion Engineer to work with them on a permanent/staff basis in the East of England. Deliver cost effective well intervention and completion designs, cost estimates and programmes and covering general well interventions,...
-
Product Support Engineer
2 weeks ago
United Kingdom Understanding Recruitment Full timeJunior IT Engineer An exciting opportunity for two Junior IT Engineers has arisen to join a fast growing and diversely skilled team within an established Estate Agency within London. With a great opportunity to work closely with a software development team with the potential to move in to a developer role. As the Junior IT Engineer you will work closely...
-
Junior Site Engineer
2 weeks ago
United Kingdom RTL Group Ltd Full timeMy client is a leading contractor in the civils sector. We are currently recruiting a Junior Site Engineer to complete an ongoing contract. You will be required to assist the site engineer. This will include the setting out of the RC structures and civils package. Junior Site Engineer Responsibilities : Reporting and working with the Site Engineer...
-
Mechanical Engineer
2 days ago
United Kingdom The Engineer Full timeJob Title: Mechanical Engineer Location: Rosyth, Hybrid Arrangements Compensation: Competitive + Benefits Role Type: Full time / Permanent Role ID: SF56568 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Mechanical Engineer at Babcock LGE in Rosyth. Through expert engineering,...