Temp to Perm Service Advisor

4 weeks ago

Canterbury Kent, United Kingdom Ashford College Full time

Please note that this is a temporary appointment ending 11th April 2025**
As a College Services Assistant you will provide effective and efficient administration as part of the College Support Services team.
In the role of College Services Assistant your role responsibilities will also include assisting with the processing of enrolments, applications, exams and enquiries on the corporate data systems and to help with the operation of the Service Help Desk including reviewing the jobs logged, contacting the appropriate support service and the co-ordinating of pool vehicle bookings.
Working as a College Services Assistant at EKC Group is an extremely rewarding role with excellent benefits
Store, retail and gym discounts
Cycle to work scheme
Opportunity to progress, train and develop
Generous pension scheme
Laptop provided to every staff member
We are seeking to appoint a College Services Assistant to our team.
At the heart of the College, the team are based in an open office so you will need to have the ability to focus on tasks alongside answering calls and dealing with queries. Your duties will be varied and will involve working with staff, students and outside stakeholders, excellent customer service is therefore essential.
The team are responsible for all incoming curriculum applications for the following academic year and current short courses. There will also be various processes within the college that you will be involved in including, the daily running of reception, administration, timetabling, student enrolment, student records and exams. Outstanding Ofsted Provider
East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our ‘Strong’ skills grading by Ofsted.
EKC Group is committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles. We therefore have an obligation to carry out robust checks to ensure that staff are suitable to work with children and vulnerable adults; If you are successful in obtaining an interview, your suitability to work with children and vulnerable adults will be explored as part of the interview process. Applicants should note that it is a criminal offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. All applicants are required to complete and submit a self-declaration of their criminal record or information that would make them unsuitable to work with children and vulnerable adults.
EKC Group is an equal opportunities employer and welcomes applications from all members of our communities. We are particularly keen to increase the diversity of our staff body and encourage applications from candidates where there is underrepresentation in our workforce. We are proud to hold the Positive About Disability Award; this confirms our commitment to interviewing all applicants who declare that they have a disability and who meet the essential criteria outlined in the person specification. We do not engage with agencies for permanent staff and have an in-house recruitment team.
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