Audio Visual Technician remote working

3 weeks ago

London, United Kingdom King's College London Full time

King's College London is an internationally renowned university delivering exceptional education and world-leading research. We are dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. We host more than 33, 000 students from over 190 countries around the world.
King's AV Services is recruiting a Senior Audio Visual Technician to work within a dedicated AV team, supporting a wide range of AV and IT user-facing systems to deliver teaching and lectures as well as both internal and external events. We offer a generous pay and benefits package, which includes season ticket loans, bike to work scheme, on-site gyms and 30 days annual leave, and several University closure days at Easter, Christmas and the New Year.
We are looking for a self-motivated individual with excellent customer service and technical skills who will deliver a first-class user experience for staff, students, and visitors via in-person support, telephone calls, email, and Microsoft Teams.
You will provide support to our lecture theatres, classrooms, meeting rooms and other spaces. Your daily duties will include supporting users and maintaining devices including Crestron control systems, PCs, data projectors, PA systems, visualisers, lecture capture, and other AV equipment.
Other responsibilities include managing AV bookings, ensuring that the required AV equipment is available and functioning in the rooms or delivered as required for lectures, functions, and events; using remote tools to monitor and assist users; audio and video recording of lectures and events; and Microsoft Teams support for hybrid meetings and HyFlex teaching.
As part of a team of senior technicians you will be one of the technical and customer escalation points for junior team members, help to identify service improvements, shape our AV standards, and be able to work independently or under the supervision of the AV Supervisor. You will have proven technical experience in an AV specialism with a good understanding of the underlying theory.
You will take the initiative in arranging and supporting live events, video production requests, and maintenance issues.
This post will be offered on an indefinite contract
This is a full-time post - 100% full time equivalent
Supporting teaching, events, and meetings
Install, monitor and maintain a broad range of technical AV equipment, systems and software
To contribute to our knowledge base and documentation as required and adhere to University's IT policy
Assist in witness testing, ensuring adherence to the AV standards, as required
Proven level of technical knowledge and understanding of a wide range of audio visual services such as display systems, PA systems, smart boards, visualisers, lecture capture, and other AV equipment, specifically Crestron, Dante and Q-SYS systems
Must have demonstrable experience in AV or relevant technical industry experience (film/theatre/music/events).
Educated to degree level or equivalent (HNC, A level, NVQ 3, HND level or equivalent with relevant experience)
AV related technical qualification
Good standard of written and spoken English
Knowledge of computer (Windows, macOS and Linux) and mobile (iOS, iPadOS and Android) operating systems
Intermediate level of one of the following fields, and advanced level of two or more of their component disciplines:

Events support (event planning, stage management, live sound/lighting/vision mixing, videoconferencing)
photography, video editing, sound mixing)
sound engineering, acoustics, electronics
AV integration and design
Able to install, configure, upgrade and test desktop computers (both Windows and macOS)
AV related membership of a recognised organisation (CTS, AES, IOA, AVIXA etc)
Previous experience in production of events from conception through to completion
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